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Outsource magazine: thought-leadership and outsourcing strategy | July 31, 2015

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Stewart Macaulay: pioneer for relational contracting

July 14, 2015 |

Stewart Macaulay – Professor of Law Emeritus, University of Wisconsin Law School – occupies a unique place in the evolution, awareness and acceptance of relational contracting. In fact one might safely argue that he helped set relational contract theory in … Read More

Video Q&A: Jack van Eijk, Capgemini

July 14, 2015 |

Back in May in Stockholm, Sweden, Outsource and KPMG hosted the first in our GBS Roadmap series of events, bringing together the great and the good of Global Business Services from the Nordic region and beyond for two days of … Read More

How does procurement rebrand itself from ‘cost saver’ to ‘strategic partner’?

July 14, 2015 |

Is procurement considered a strategic partner within your organisation? Unfortunately, for many, the answer is still “no”.

Despite the now wide ranging responsibilities of procurement decision makers, our recent Xchanging 2015 Global Procurement Study of more than 800 procurement decision-makers … Read More

Pay up! Why big players need to treat SMEs fairly…

July 14, 2015 |

Successive governments have promised to cut red tape for businesses and the fact that we have had yet another pledge to end bureaucracy suggests they have so far failed to deliver.

But what makes the latest declaration, from business secretary … Read More

Six reasons why a co-managed model is best for offshore IT infrastructure support

July 9, 2015 |

It’s time to stop deluding yourselves, executive IT buyers and sell-side managers. A co-managed model – not staffing, not fully managed or outsourced services – is the most suitable structure for offshoring IT infrastructure support. The highly critical and sensitive, … Read More

Here’s why you should refresh your outsourcing strategy

July 9, 2015 |

For some organisations, their outsourcing strategy starts with choosing a supplier, negotiating hard and then managing the relationship. As the nature of the contract changes, the number of suppliers increases and there is critical dependency on a few selected ones, … Read More

Why multisourcing disaster recovery opens up new risks to IT resilience

July 6, 2015 |

Plan B’s latest disaster recovery report highlights a new trend emerging in the disaster recovery market place. Fuelled by a desire to meet the recovery time and recovery point objectives of the business, and with the need to maintain budgets, … Read More

The Great Data Disconnect: why business leaders and IT teams must work closer together to mitigate supply chain risk

July 2, 2015 |

With all the supply chain data that organisations have at their disposal today they should be ready for anything, right?

Unfortunately not. New research carried out by Rosslyn Analytics suggests that anyone in procurement who thinks we’re already living in … Read More

Injecting life into SIAM

July 1, 2015 |

Ever since outsourcing was popularised in the 1990s, we’ve seen models and strategies develop and mature. Rarely, however, have we seen such models disappear completely. But with SIAM, the service integration and management model, some commentators are already writing it … Read More

Embracing digital: the key to attracting, developing and enabling employees

June 29, 2015 |

Technology is rapidly changing the way we all live but also how we work, with digital continuing to impact businesses in all sectors and of all sizes. But despite global figures showing 2.8 billion global Internet users and 14 billion … Read More