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Ian Barkin

Ian Barkin's picture
About: 

Ian is an experienced innovator, and transformation leader.  He has built several industry leading Innovation Labs and has been at the forefront of trends including Internet of Things, supply chain BPO, Robotic Process Automation, and User Experience Design.  Ian’s focus at Symphony is to design digital operations strategies, incorporating the Symphony Digital Ecosystem of partners, and future-proof delivery models including Robotic BPO (R-BPO), Managed Centers of Excellence (M-COE), and Digital Design thinking.

From this author

Dec 06, 2017    0

The SAVO methodology speaks to our origin story as process-focused organization. We set out to emphasize the importance of process as the foundation for any stable and meaningful transformation. What SAVO represents are the following steps to digital transformation:

Simplify

Automate

Virtualize

Orchestrate

Simplifying involves holistically assessing the processes as a critical first step to finding opportunities to make them leaner and more efficient...

Dec 06, 2017    0

“RPA is more complex than you think”, as said by my wise colleague, David Brain.  In fact, not only is the technology itself complex, but the successful deployment is also largely dependent upon extensive planning and collaboration among key stakeholders. That’s why it’s critical that champions and executives prepare the organization for RPA implementation as a first step in the process.  

It can actually be argued that proper education and planning...

Sep 28, 2017    0

Robotic Process Automation (RPA) is a critical component of developing a digital operations strategy that can yield impressive results. If you’re early in your discovery journey, you may be wondering what the term actually means. This article will help you understand RPA and the ways it can add value to your enterprise.

A Definition of RPA

Symphony Ventures defines RPA as any capability that allows you to perform processes within any IT application or...