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Outsource magazine: thought-leadership and outsourcing strategy | September 23, 2017

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About OUTSOURCEXPLORES POST-HUMAN BPO: AUTOMATION & OPERATIONAL EXCELLENCE IN ASSOCIATION WITH GENFOUR

OUTSOURCEXPLORES POST-HUMAN BPO: AUTOMATION & OPERATIONAL EXCELLENCE IN ASSOCIATION WITH GENFOUR

OUTSOURCEXPLORES POST-HUMAN BPO: AUTOMATION & OPERATIONAL EXCELLENCE IN ASSOCIATION WITH GENFOUR

Robotic automation has the potential utterly to revolutionise business practice across the front and back offices - indeed, is already beginning to do so - and to take the outsourcing model to the next level and beyond. This OutsourceXplores series examines the evolution of 'Post-Human BPO' and its ramifications for all sides of the outsourcing space, from the end-users looking further to optimise their outsourcing, cut more cost and increase the power of their BI, to the suppliers who could potentially trim many thousands of FTEs from their payrolls - and much more.... Each OutsourceXplores is a separate content series created in collaboration with a commercial partner. The Outsource editor retains final editorial control of course. For more information write to jamie.liddell@outsourcemagazine.co.uk

Posts By OUTSOURCEXPLORES POST-HUMAN BPO: AUTOMATION & OPERATIONAL EXCELLENCE IN ASSOCIATION WITH GENFOUR

Q&A: Mike Minahan, RAC

April 16, 2014 |

Mike Minahan is a director at the RAC, transforming part of the organisation via an implementation of a robotic process automation solution. As part of our series OutsourceXplores Post-Human BPO in association with Genfour, we got together with Mike to … Read More

Robotic Process Automation for utilities

February 14, 2014 |

Robotic process automation (RPA) is currently the hot topic in outsourcing. Whether an organisation’s driver is the very significant cost reductions such automation brings, the in-year payback, the relatively discreet (and therefore low-risk) implementations, or the markedly improved quality, the … Read More

Robotic Process Automation in Practice

February 11, 2014 |

With all the hype about Robotic Process Automation, it’s sometimes difficult to get an accurate assessment of what this development actually means – what the model can, and can’t, achieve – and how it’s working in organisations today. With this … Read More

You, Robot?

January 6, 2014 |

Our series looking at ‘Post-Human BPO’ and the robotic revolution begins with an exploration of the impact automation technology is having – and will have – on end-user organisations and the outsourcing provider community: professionals, transform!

The past couple of … Read More