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Outsource magazine: thought-leadership and outsourcing strategy | August 17, 2017

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About Outsource Magazine

Outsource Magazine

Outsource Magazine

Outsource is the leading magazine dedicated to the outsourcing space providing news, views, analysis and thought-leadership for the global outsourcing community since 2005. Through our website, OutsourceXpress email & social media tools, including our Global Community LinkedIn Group and Twitter, Outsource delivers unrivalled content direct to the movers, shakers and decision-makers at the heart of the outsourcing space. Our in-depth coverage of important events and trends, interviews with both high-profile industry figures and unsung heroes, and commentary from the Outsource network worldwide gives us an unparalleled perspective on outsourcing across sectors, verticals and geographies. Outsource enjoys a variety of other national and international print, online & event partnerships including KPMG, ACCA, Aecus, Great Ideas, Gartner, UBM, Global Sourcing and more, giving us superb reach into key established and emerging markets.

Posts By Outsource Magazine

Syntel launches Chennai facility

November 30, 1999 |

US-based provider Syntel has announced the creation of a 29-acre, 10,000-staff IT Special Economic Zone in Chennai, India. The multi-phase project is scheduled for completion in two years, with Syntel investing in excess of $50 million (£34.3m), and was inaugurated … Read More

SulAmerica, IBM sign $200m deal

November 30, 1999 |

Brazilian insurance giant SulAmerica has agreed a $200-million-plus (£137m+), 12-year deal with IBM under which the latter will be responsible for SulAmerica’s Life & Pension Insurance operations’ back-office functions, including document-transfer and claim-management activity. The deal will see the construction … Read More

DHL Procurement Outsourcing set up

November 30, 1999 |

Deutsche Post DHL, the world’s largest logistics group, has launched a procurement outsourcing service to offer cost-savings to both public- and private-sector organisations through “transformational” outsourcing. The new entity – DHL Procurement Outsourcing – will be based in the UK … Read More

Ofcom to crack down on silent calls

November 30, 1999 |

UK call centres will have to take greater precautions to prevent repeated silent calls to consumers and businesses, according to telecoms regulator Ofcom. The organisation is considering implementing measures including a ban on multiple calls to answer phones following a … Read More

Cloud awards shortlist revealed

November 30, 1999 |

The Cloud Computing World Forum, due to take place June 29th-July 1st at London’s Olympia, has announced the shortlist for the Cloud Computing World Series Awards 2010. The Awards will take place from 5.30pm on the first evening of the … Read More

Managing Culture When Outsourcing

November 30, 1999 |

Sunit Jilla of Farnham Castle International looks at the importance of cultural considerations when it comes to offshoring operations.

On paper, outsourcing customer services, IT, or back office functions should save time and money.  However, many organisations have found, managing … Read More

NASSCOM eyes Central Europe’s gold

November 30, 1999 |

A report produced by Indian IT and outsourcing trade association NASSCOM and PricewaterhouseCoopers has highlighted the growth potential of the German, Swiss and Austrian outsourcing markets – and the opportunities therein for Indian businesses.

The report, entitled “Opportunities for the … Read More

IBM to buy Sterling Commerce

November 30, 1999 |

IBM has announced it is to purchase Sterling Commerce from AT&T in a cash deal worth $1.4 billion (£976m). The acquisition will “expand IBM’s ability to help organizations create more intelligent and dynamic business networks by simplifying and automating the … Read More

Indian prison turns provider

November 30, 1999 |

Indian tech companies have long been renowned for leveraging hitherto unexploited assets, but this attribute has been taken to a whole new level with the announcement that prisoners at a jail near Hyderabad are to be recruited by an outsourcing … Read More

GNM outsources marketing design

November 30, 1999 |

Guardian News & Media, publisher of The Guardian, has announced that it is outsourcing “the production and delivery of its events marketing, advertising and sales support design and presentation work” to agency 999 Design. The transition will see much of … Read More

Call centre provider Garlands falls

November 30, 1999 |

Garlands, the largest call centre outsourcing firm in the UK’s north-east, has collapsed with the loss of over 1,100 jobs, it was announced last week. Administrators were appointed to take control of the company on May 17th, four months after … Read More

AECOM wins US Army, road deals

November 30, 1999 |

California-based AECOM Technology has announced the award of a design and planning contract by the US Army Corps of Engineers worth over $21 million (£14.6m). The deal covers the new US Army Pacific Command & Control Facility Complex in Fort … Read More

HCL secures $500m Merck contract

November 30, 1999 |

Indian outsourcing provider HCL Technologies has announced a massive five-year deal with pharma leviathan Merck & Co (Merck Sharp & Dohme in territories outside the United States and Canada) worth $500 million. The deal, which will see HCL Technologies providing … Read More

EquaTerra, Horses for Sources link

November 30, 1999 |

Global business advisory outfit EquaTerra has confirmed a partnership with analysts Horses for Sources to provide research to a market “suffering from an overload of marginally relevant research”, according to an announcement issued on Thursday. The new research strand, given … Read More

CCSI Technology Solutions rebrands

November 30, 1999 |

IT outsourcing specialist CompuCom Systems has rebranded its Canadian operations from CCSI Technology Solutions to CompuCom Canada, according to a company statement earlier this week. The name-change means all CompuCom’s North American operations will now enjoy brand homogeneity with one … Read More

Caliber Point launches HR solution

November 30, 1999 |

BPO provider Caliber Point Business Solutions has launched a new multi-tenant HR services solution, Republic. Hosted by Caliber Point, and founded on Oracle’s E-Business Suite Release 12 platform, Republic provides self-service capability within a secure environment for an array of … Read More