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Outsource Magazine

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Jun 15, 2016    0

The hybrid cloud model is here to stay for the foreseeable future. While a full public cloud infrastructure has worked well for some pure-play digital companies such as Netflix, most enterprises are finding that in spite of the benefit, not all workloads should move to the cloud. In fact, not all workloads can.

Compliance and governance restrictions in some sectors and/or geographies continue to preclude 100 per cent cloud infrastructure, and we still see software licenses that are...

Jun 10, 2016    0

Levels of concern in business appear to be rising, as the date for the roll out of the new EU Data Protection regulations, known as GDPR, was announced (May 25, 2018, by the way). Social media were alight with comment and speculation and many people were questioning if a potential Brexit could impact the uptake of the regulations in the UK. The bottom line is, we have our own Data Protection Act, which will remain and it is not possible to rule out the adoption of best practice guidelines,...

Jun 08, 2016    0

The data and cyber regulatory regime in the EU - which includes, for the time being at least, the UK - is undergoing a very significant shake-up. The new General Data Protection Regulation which will come into force on 25 May 2018 will bring a number of new measures into play such as much increased fines (up to the higher of 4% of annual worldwide turnover or 20 million euros, in some cases) and mandatory reporting of most data security breaches. The new rules will also catch for the first...

Jun 07, 2016    0

It seems like there isn’t a day which goes by at the moment without a new robotic invention in the news, with promises around how these inventions will not only revolutionise our lives, but threaten our jobs.

In the outsourcing sector robots are most definitely on the way, or in some cases, already here. And it is, therefore, vital that businesses operating in this sector seriously consider how some robotic processes can enhance their operations – there’s no doubt competitors are...

May 26, 2016    0

Once more, the validity of outsourcing in the public sector has been brought into question.
Just this week, the National Audit Office released a report on the UK government’s programme to transfer back-office functions to two shared services centres. The report outlines that although savings were made, so far to date, it has not achieved value for money.

The worry is that new outsourcing contracts could...

May 26, 2016    1

Offshore outsourcing is controversial. No news there. For over 15 years customers have been moving services offshore as part of their global souring strategy. In the early '00s businesses couldn't offshore quick enough. Opponents of offshoring frequently quote the loss of domestic jobs, damage to economies, poor communication and quality, while proponents insist it facilitates competition and actually makes economies more efficient. But amid the furore, there is a rise in organisations...

May 25, 2016    0

For the first time, last year’s US workforce had more millennials (aged 18-30) than Baby Boomers. This generation of workers has arrived in full force. In fact, by 2020, they are projected to make up half the global workforce....

May 21, 2016    0

The UK's Modern Slavery Act 2015 (the MSA) now means that businesses' supply chains need to be safer, more transparent, and more ethical. While it’s hard to argue that any of this is a bad thing, the development has left a few businesses in something of a panic. January this year saw the first conviction under the act: Mohammed Rafiq, owner of the bed-making business Kozee Sleep, was...

May 17, 2016    0

In so many ways the business world is smaller and more accessible in the modern era - a place where even tiny online companies can trade globally, where people travel for work as a matter of routine and where businesses become international by outsourcing tasks across all seven continents.

But with global business comes a new challenge: understanding cultural difference. It may feel like we have far more in common than in the past but the more you look into global business culture,...

May 13, 2016    0

In April we celebrated Earth Day, “a movement that continues to inspire, challenge ideas, ignite passion and motivate people to action.” With the environment in mind, it seems fitting to address the realities of a paperless office, and how we can utilise automated technology to reduce waste paper.

As the years go by, we as a workforce are becoming gradually less dependent on paperwork to organise information and manage...

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