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Outsource magazine: thought-leadership and outsourcing strategy | June 25, 2017

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About Progress

Progress

Progress

Progress is a global leader in solutions that power digital transformation. Progress technology helps organisations to create solutions that deliver engaging user experience combined with the operational efficiency and agility needed to succeed in today's evolving marketplace. The company’s market-leading decision automation solution, Progress Corticon, is proven to improve decision change processes and enable new insights into the connections between individual recurring decisions and business performance. Separating decisions from processes helps both business and IT users quickly create or reuse business rules that speed decision processes and guarantee consistency of outcome. Business analysts can identify, automate, and deploy automated business rules and decision systems in collaboration with IT but without the need for expensive custom development or extensive and costly human intervention.

Posts By Progress

EDM Group Automates Mortgage Property Risk with Progress

March 7, 2017 |

Progress Corticon technology enables instant risk evaluation and loan decisions in seconds as opposed to days

BRACKNELL, United Kingdom–(BUSINESS WIRE)– Progress (NASDAQ: PRGS) today announced that EDM Group, a leading provider of digital mailroom services and digital transformation, has … Read More

Decision Automation in Action; Progress Corticon Technical Presentation & Demonstration

November 9, 2016 |

Decision Automation or Business Rules Management Systems (BRMSs) support an important architectural approach to organising software where business rules are managed independently from the application code.

The key benefit of this approach is the agility with which rules can … Read More

Pennsylvania Department of Human Services Transforms Public Services by Automating Complex Decision Making

October 11, 2016 |

The Pennsylvania Department of Human Services (DHS) becomes the latest US government agency to boost its agility through faster and more agile decision-making by embracing a business rules management system (BRMS).

It’s easy to question whether government agencies can … Read More

Digital initiatives don’t always have to start with the customers…

September 26, 2016 |

When you think of digital transformation, it’s tempting to only rework your customer-facing systems. But if you don’t upgrade your back-end systems as well, your approach may well fall short.

When a company considers the adoption of digital technology, … Read More

Customer Experience Depends on Core Processes

September 2, 2016 |

Customer experience depends on core processes.  A typical enterprise has over 300 unique business processes, with up to 900 unique activities and decision-making – often complex decision-making – represents up to 70% of all tasks in core processes like … Read More

Delivering the Vision: The Three Fundamental Promises of BPO

August 10, 2016 |

 

Whether articulated explicitly or implicitly, a business process outsourcer has to deliver three fundamental expectations for their client:

  1. Service Improvement: enhance the experience of the client’s customers, employees and stakeholders
  2. Operational Efficiency: reduce the cost of day-to-day … Read More

Adapting to rapid changes requires business agility

July 6, 2016 |

In a fast-changing environment, organizations need the agility to make changes quickly, while still efficiently automating their business rules and logic.

We all make mistakes – it’s one of the things that makes us human. It’s also one of … Read More