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Outsource magazine: thought-leadership and outsourcing strategy | August 22, 2017

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About Ravichandran Venkataraman

Ravichandran Venkataraman

Ravichandran Venkataraman

Ravichandran “Ravi” Venkataraman is the Founder of Alive Consulting, specializing in leadership development and shared services consulting. He is a leader with a track record spanning 30+ years having worked in India, London and Bahrain. Leading large, remote, multicultural teams, developing and executing business relevant strategies and developing key talent are Ravi’s core competencies. He is also the Director & Co-Founder of Floretz Academy which manages two Montessori Schools in Bangalore; and a Trustee in eVidyaloka, a non-profit social enterprise in to remote education for rural children in India. Previously, he was the Senior Vice President of HP’s Global Business Services managing a multi-function shared service covering finance and accounting, human resources, supply chain, order management (product and services), marketing and communications. He led a team of 18,000 people spread across 14 global centres and co-located in 58 countries. Ravi joined Hewlett Packard from ANZ Bank’s global back office where he was the Managing Director, responsible for managing a team of over 5,000 in technology and operations. He blogs at www.ravi4corners.blogspot.com and has a YouTube channel: Leadership in Real Life - https://www.youtube.com/channel/UCKEt8T9e4KKyeKjNB20tbag

Posts By Ravichandran Venkataraman

OPINION: Design thinking should be life-centric…

February 27, 2017 |

As the drone flew over the factory in North Carolina and captured pictures and videos both inside and outside the factory, little did the company whose factory was being photographed realise that their practices would be questioned. Here is a … Read More

Sin to cross the oceans?

January 3, 2017 |

Our ancestors in India always told us that it was a sin to cross the oceans (and many in India do not cross oceans even today). There was something about globalisation that they just did not like and I have … Read More

Death tourism

June 9, 2016 | 4

It was a rainy day in Goa, India and I had just got back to the hotel in the evening after meeting customers. As I walked through the corridor of the hotel I saw a lot of people from the … Read More

Design thinking: a way forward for the outsourcing and offshoring industry

April 22, 2016 |

A look at the picture below shows that design thinking is all about starting with the customer and ending with the customer. This really sounds like very old wine in a new bottle. But, please do remember: a lot of … Read More

The new-age Learning & Development professional

December 16, 2014 |

The Learning & Development (L&D) function in an organisation typically sits with the HR function or in business and, in some cases, is stand-alone. L&D has focussed on Leadership Development, training methodologies, soft skills training, technical training and the like. … Read More

New frontiers in outsourcing: Sustainable Impact Sourcing

August 19, 2014 |

Several ancient philosophies say that only those who make a significant positive impact to the societies in which they operate can sustain over a long period of time. This has been proven time and again for both individuals – Buddha, … Read More

OPINION: A new world order beyond automation and offshoring

August 5, 2014 | 2

Centuries ago, many Indians believed that crossing the oceans is a sin. Even though they had built ships that could work in oceans, it was still felt that crossing the oceans was a sin. Of course, there are different views … Read More

The next-generation shared service centre

May 1, 2014 |

Going up the value chain and providing value to business have been talked of since BPOs/shared service organisations started years ago. However, even now, many companies treat offshoring or BPO play as one that saves costs. Whilst that is true … Read More

SSOs: moving up the value chain

April 3, 2013 |

Many articles have been written on how shared service organisations (SSOs) can and should move up the value chain. Typically, we talk of complex work, process work, knowledge processes, etc. when we talk of value. The emphasis is to show … Read More

Shaken and stirred

October 19, 2010 |

James Bond 007 walked in to the casino after being chased around the city over the last hour. He had, as usual, escaped by the skin of his teeth.  He walked up to the drinks counter, ordered his drinks and … Read More

Economics is a great leveller

September 16, 2010 |

“You are taking away jobs and making so many jobless in the US,” said a visitor to the Offshore Centre that I headed in my previous job, giving me a smirk.  I replied, “Before continuing, I would like to show … Read More