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Outsource magazine: thought-leadership and outsourcing strategy | July 27, 2017

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Cleveland Police opts for Steria

November 30, 1999 |

Cleveland Police Authority in the north-east of England has agreed a ten-year, £175-million ($261.4m) deal with outsourcing provider Steria which will see the creation of a shared services organisation which aims to deliver £50 million ($74.7m) in savings. The project, … Read More

Q&A: Dilbagh Gill, Mahindra Satyam

November 30, 1999 |

At the forthcoming FIFA World Cup in South Africa, an indispensable role will be played by India-based provider Mahindra Satyam, who in 2007 (in its previous incarnation as Satyam) secured the contract with global football administrators FIFA to provide … Read More

Equitable Life does BlackRock deal

November 30, 1999 |

Insurer Equitable Life has announced the appointment of investment manager BlackRock as a provider of risk and investment management services for its over 400,000 policyholders. The deal, announced at the beginning of this week, goes live in October this year … Read More

Five Keys to Managed Learning Services

November 30, 1999 |

Peg Albert, Global Director of Marketing & Communications for Raytheon Professional Services, looks at how to increase your return on investment from a training provider.

CEOs oversaw the spending of $104.3 billion for the training of employees, dealers, customers and … Read More

AECOM wins US Army, road deals

November 30, 1999 |

California-based AECOM Technology has announced the award of a design and planning contract by the US Army Corps of Engineers worth over $21 million (£14.6m). The deal covers the new US Army Pacific Command & Control Facility Complex in Fort … Read More

Australian BPO body formed

November 30, 1999 |

An industry association for the BPO sector in Australia, aptly monikered the Business Process Outsourcing Association of Australia (BPOAA), was formed last week at a meeting of industry representatives in Sydney, with the intention of promoting the BPO space in … Read More

Top Three Workforce Training Trends

November 30, 1999 | 1

By Tracy Cox, Director of Performance Consulting for Raytheon Professional Services, LLC

A Time of Unprecedented Change

Isaac Asimov once said, “The only constant is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible … Read More

GNM outsources marketing design

November 30, 1999 |

Guardian News & Media, publisher of The Guardian, has announced that it is outsourcing “the production and delivery of its events marketing, advertising and sales support design and presentation work” to agency 999 Design. The transition will see much of … Read More

Post-Election Thoughts (Part 1)

November 30, 1999 |

As part of the research into the lead article for the autumn issue of Outsource (Outsource 21, published next week), on sourcing in the post-election landscape, we conducted interviews with a wide range of players from across the UK’s outsourcing … Read More

IBM to buy Sterling Commerce

November 30, 1999 |

IBM has announced it is to purchase Sterling Commerce from AT&T in a cash deal worth $1.4 billion (£976m). The acquisition will “expand IBM’s ability to help organizations create more intelligent and dynamic business networks by simplifying and automating the … Read More