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Outsource magazine: thought-leadership and outsourcing strategy | July 22, 2017

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IT

View all articles on IT and IT Outsourcing (ITO)

The three stages to back office brilliance: Part one

July 19, 2017 |

Understanding the benefit of RSO

In the first part of a three part series, ‘The three stages to back office brilliance’, Enate CEO, Kit Cox, discusses how businesses can assess and quantify the potential benefits of … Read More

How to Ramp Up Your Sourcing Strategy With the Right Provider

July 7, 2017 |

More and more companies are using strategic sourcing platforms as a fulcrum for digital transformation within the department (and the enterprise as a whole, but that’s another story for another day). How? By working with the right partner, sourcing can … Read More

RPA in Action at the SIG Summit: It’s Not All About the Robots

July 7, 2017 |

Many have heard of RPA and have seen presentations or reports extolling its virtues, but it is a completely different experience to see it in action and understand the mechanics of how it truly works. This idea was … Read More

Offshore Impact: Report From The Trenches

June 23, 2017 |

Almost every week in the last few months someone has asked me about the general mood on the streets of Bangalore. What are the IT professionals in the Silicon Valley of East making of the changes in the industry? How … Read More

Three Considerations for Optimizing Your Hybrid Cloud Environment

June 13, 2017 |

Cloud adoption is on the rise. According to a recent Gartner prediction, the worldwide public cloud services market will grow 18 percent in 2017 to $246.8B, up from $209.2B in 2016. As more and more organizations move to the cloud, … Read More

Industry 4.0 – The Perfect Nearshoring Storm

June 12, 2017 |

How the rise of smart cities and smart manufacturing is driving the future of nearshoring

As demand for intelligent IT solutions grows and the industry faces an ever-increasing talent shortage (with IT roles being the second most difficult group to … Read More

How Big Data Can Improve Supply Chain Efficiency

June 2, 2017 |

Recently, supply chain professionals have recognized that better data collection and increased computing power can track sourcing, scheduling and routing better and faster than any human. Applying big data to thorny supply chain problems is still an emerging art as … Read More

Q&A: Marcos Jimenez, Softtek North America

May 8, 2017 |

Marcos Jimenez is the CEO of the North American division of Softtek, a global IT provider and a leading player in Western Hemisphere nearshoring. We got together with Marcos recently to get his thoughts on trends in the sourcing market, … Read More

What President Trump needs to know about software development outsourcing

May 5, 2017 |

Many US companies have turned to outsourcing their software development to get quality software that supports innovation, generates revenue, and grows their business while benefitting the US economy. However, current US political discussions raise concerns about offshored jobs.

With the … Read More

Brexit splits UK businesses over data law

May 4, 2017 |

As Brexit slowly begins to become a reality, there are worrying signs that British businesses are cancelling vital data protection reforms – in the mistaken hope that rules will change once the UK has left Europe.

The UK vote to … Read More

Three tips for growing a mid-sized business in a world of change

April 26, 2017 |

Businesses have never faced such complex political, economic, social and digital forces as they do today. For example:

  • In the UK, Theresa May has formally announced the country’s intention to leave the European Union.
  • Gartner predicts 20.8 billion connected … Read More

Will apps or chatbots determine the supply chain’s future?

April 24, 2017 |

Over in Silicon Valley, the latest battle for technological dominance is on. On the one hand, you have apps. Apps have been with us for nearly ten years, but 2016 marked the first year that mobile internet use overtook desktop … Read More

Cognitive solutions: beware the black box and big promise

April 13, 2017 |

In a maturing market, buyers are becoming increasingly aware that the umbrella term “intelligent automation” comprises a broad spectrum of functionality, ranging from teachable bots that execute repeatable and scripted tasks, to more advanced cognitive tools that apply pattern recognition … Read More

Software-Defined Networking (SDN): the future of networking?

April 12, 2017 |

Over the past two decades, networking has been severely limited: it simply could not keep up with new demands from businesses in an increasingly digital world. However, that is all about to change thanks to the creation of software-defined networking, … Read More

Life Lessons: Rick Sturge

April 10, 2017 | 1

Rick Sturge is EVP Business Development at Firstsource Solutions, with over two decades’ experience in outsourcing and business transformation. We turned to Rick for the latest in our Life Lessons series – and received lessons aplenty…

What has been the … Read More

EU GDPR: key actions you might still have time to take

April 7, 2017 |

In an effort to better protect its citizens’ data, the European Union will be implementing the General Data Protection Regulation – or GDPR – in May of 2018.

While we’re of the mindset that compliance isn’t always equal to security, … Read More