Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | July 21, 2017

Scroll to top

Top

IT

View all articles on IT and IT Outsourcing (ITO)

A Prescription To Outsource Success

November 30, 1999 |

An interview with Paul Bateman, operations director, Boots Group

“Jesse Boot was an interesting character,” notes Paul Bateman, Boots Group Operations Director. “If he was still alive, one of his sayings would be ‘if you want something done properly, do … Read More

Syntel launches Chennai facility

November 30, 1999 |

US-based provider Syntel has announced the creation of a 29-acre, 10,000-staff IT Special Economic Zone in Chennai, India. The multi-phase project is scheduled for completion in two years, with Syntel investing in excess of $50 million (£34.3m), and was inaugurated … Read More

New HCL President Business Services

November 30, 1999 |

HCL Technologies, a division of India-based IT and ITES behemoth HCL, has appointed former TCS eServe International CEO Rahul Singh as its new President – Business Services. Singh, charged with growing the company’s substantial BPO and services portfolio globally, has … Read More

Q&A: Jeff Wallbank, Kent Connects

November 30, 1999 |

Kent Connects, an innovative partnership between Kent County Council and other local authorities within the Kent and Medway areas, was set up in 2002 with the aim of bringing efficiency and effectiveness gains to the region through joined-up service provision. … Read More

Caliber Point launches HR solution

November 30, 1999 |

BPO provider Caliber Point Business Solutions has launched a new multi-tenant HR services solution, Republic. Hosted by Caliber Point, and founded on Oracle’s E-Business Suite Release 12 platform, Republic provides self-service capability within a secure environment for an array of … Read More

Nasscom prepares for US lobbying

November 30, 1999 |

Indian IT/ITES association Nasscom is to attend the Global Services Summit in Washington, DC on September 22 to make the case for an outsourcing-friendly immigration policy to the Obama administration, the Indian press reported this week. Delegates from a number … Read More

CCSI Technology Solutions rebrands

November 30, 1999 |

IT outsourcing specialist CompuCom Systems has rebranded its Canadian operations from CCSI Technology Solutions to CompuCom Canada, according to a company statement earlier this week. The name-change means all CompuCom’s North American operations will now enjoy brand homogeneity with one … Read More

Custom apps focus for UK ITO

November 30, 1999 |

A survey released this week shows that custom applications top the agenda for outsourcing amongst IT directors in the UK. The study, carried out by Vanson Bourne on behalf of Spain-based outsource provider Valueshore, says that 61% of the 200 … Read More

HCL secures $500m Merck contract

November 30, 1999 |

Indian outsourcing provider HCL Technologies has announced a massive five-year deal with pharma leviathan Merck & Co (Merck Sharp & Dohme in territories outside the United States and Canada) worth $500 million. The deal, which will see HCL Technologies providing … Read More

Australian BPO body formed

November 30, 1999 |

An industry association for the BPO sector in Australia, aptly monikered the Business Process Outsourcing Association of Australia (BPOAA), was formed last week at a meeting of industry representatives in Sydney, with the intention of promoting the BPO space in … Read More

Q&A: Dilbagh Gill, Mahindra Satyam

November 30, 1999 |

At the forthcoming FIFA World Cup in South Africa, an indispensable role will be played by India-based provider Mahindra Satyam, who in 2007 (in its previous incarnation as Satyam) secured the contract with global football administrators FIFA to provide … Read More

Q&A: Dylan Roberts, Leeds CC

November 30, 1999 |

At SmartGovLive 2010  one of the most eagerly anticipated sessions was a panel debate addressing the question “G-cloud? Is this the future for public sector IT?” Taking part was Dylan Roberts, the CIO of Leeds City Council who’s won plaudits … Read More

IBM to buy Sterling Commerce

November 30, 1999 |

IBM has announced it is to purchase Sterling Commerce from AT&T in a cash deal worth $1.4 billion (£976m). The acquisition will “expand IBM’s ability to help organizations create more intelligent and dynamic business networks by simplifying and automating the … Read More