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Outsource magazine: thought-leadership and outsourcing strategy | July 21, 2017

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Legal

The General Data Protection Regulation: key implications for UK outsourcing

September 12, 2016 |

From 25 May 2018, a new European General Data Protection Regulation (the “GDPR”) will apply and change the rules applicable to businesses that process “personal data” such as customer and employee data. Organisations will need to consider implementing new procedures … Read More

TOP TEN: Tips for Finding Value in Dark Data

September 9, 2016 |

Just hearing the words “dark data” can be enough for managers in the outsourcing industry to feel a little uneasy – but despite its rather menacing name there has never been a better time to tackle the phenomenon head on.

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TOP TEN: Outsourcing Acronyms

September 5, 2016 |

Many, many moons ago we put out a call for outsourcing acronyms, humorous or otherwise, for a future Top Ten feature – and then, as submissions completely failed to flood in, we pretty much forgot about it and moved on. Until … Read More

Device mesh, imagination and the law

August 12, 2016 |

Only imagination limits the opportunities available from our rapidly connected world. It’s hard to think of a household product or work device that could not have some benefit from being connected to another application via the internet of things (IoT), … Read More

TOP TEN: Rock-Inspired Sourcing Insights

August 5, 2016 |

Vast forests of digital trees have been sacrificed to the topic of sourcing. While the incessant stream of white papers, articles, blogs, tweets and posts we’re bombarded with are certainly helpful, don’t they all start sounding the same after a … Read More

Sunshine, happiness and webinars

July 20, 2016 |

The summer sun blazed down upon London today, a raging nuclear inferno of staggering power – yet it was as a mere birthday-cake candle when set alongside the brilliance of the panellists on this afternoon’s Outsource Talks… Yes, today saw … Read More

A few words for the weekend

July 15, 2016 |

As another working week draws to a close, I thought I’d take this opportunity to wave you off into your respective weekends with a couple of announcements… Those of you who are members of our LinkedIn group may already have … Read More

Brexit: a black swan with unexpected relevance for outsourcing contracts

July 12, 2016 | 2

Europe is in turmoil after Great Britain’s vote to leave the European Union. Those who now claim to know what will happen now – in outsourcing or in other areas – will make two big mistakes: First, they will show … Read More

Putting the “G” into “GBS”

July 11, 2016 |

At a recent breakfast roundtable I hosted, one of our guests was discussing the transformation her organisation is currently undergoing, moving a significant proportion of its recruitment function into a central office collocated with a number of other back-office activities.

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The Legal View: Brexit (Part 1)

July 5, 2016 |

Nearly two weeks after the UK’s vote to leave the European Union (the ‘Brexit’), very little has become clear in terms of what this means for the country and the EU itself – and the sourcing and outsourcing space in … Read More

TOP TEN: Outsourcing Myths & Legends

June 27, 2016 |

The world of outsourcing is a mysterious place anyway, full of bizarre practice, obscure (even obscurantist) jargon, and technology that is increasingly indistinguishable from magic – yet some parts of our shared folklore take this oddness to a whole new level … Read More

OPINION: Vendor headquarters matter

June 23, 2016 |

Most companies recognise outsourcing as an attractive way to efficiently complete software development projects, especially for companies that are experiencing skills gaps, time gaps or budget gaps. When this happens, outsourcing can be a viable solution – but only if … Read More

Q&A: Kate Vitasek, University of Tennessee & Vested (Part 2)

June 20, 2016 | 1

To read the first part of this interview, click here.

O: With all of that in mind, what are the implications for the global business services model? Where do you sit on global business services (GBS)? Are you a fan?

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Q&A: Kate Vitasek, University of Tennessee & Vested (Part 1)

June 13, 2016 | 2

One of the most famous figures in the global outsourcing arena, Kate Vitasek is also – not coincidentally – one of Outsource’s most popular contributors, having graced our pages with both her regular column (examining lessons to be learnt by … Read More

GDPR: is this about IT or resilience?

June 10, 2016 |

Levels of concern in business appear to be rising, as the date for the roll out of the new EU Data Protection regulations, known as GDPR, was announced (May 25, 2018, by the way). Social media were alight with comment … Read More

Cyber-attacks: can you contract against damage caused by supplier data breaches?

June 8, 2016 |

The data and cyber regulatory regime in the EU – which includes, for the time being at least, the UK – is undergoing a very significant shake-up. The new General Data Protection Regulation which will come into force on 25 … Read More