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Outsource magazine: thought-leadership and outsourcing strategy | September 21, 2017

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Logistics

OutsideSources

September 8, 2010 |

Outside Sources presents video, audio and other pieces of content from around the space that the Outsource  team finds enlightening, interesting, entertaining or just plain unusual. If it’s outsourcing-related and it makes you think, or laugh, chances are you’ll find … Read More

Océ Pfizer Case Study

September 8, 2010 |

How Océ Business Services’ document strategy helped Pfizer achieve best value from its Office Services

Pfizer Inc, the world’s largest research-based pharmaceutical company, discovers, develops, manufactures and markets prescription medicines in 9 therapeutic areas including oncology, cardiovascular, pain, … Read More

Why Green Business is Good Business – Environmental Sustainability

September 8, 2010 |

This white paper describes the increasing impact of environmental sustainability on production printing. It seeks to define sustainability and covers some of the trends, strategies and actions businesses can take to ensure that they are working with sustainable technology … Read More

How can shared services support your business growth?

September 7, 2010 |

Shared services is being pursued globally by private corporations and governments in search for improved efficiency and effectiveness. Nonetheless, strong scepticism is still present and a number of gaps exist, which this white paper aims to fill. Our work … Read More

Business Process Outsourcing trends

September 6, 2010 |

The world of outsourcing is evolving as the industry matures, and there are currently some clear directions that companies wish to pursue when it comes to Business Process Outsourcing (BPO). In this first column, we outline and explore some clear … Read More

US bank outsourcing to hit $67.2bn

September 3, 2010 |

A new report published by researchers Marketsandmarkets estimates that US banks will outsource back-office activities totalling $67.2 billion in 2015. The study estimates annual market growth of 7.6 per cent from 2010 to 2015, while assessing the proportion of the … Read More

Swiss Post wins M&S logistics deal

November 30, 1999 |

Swiss Post Solutions has been awarded a logistics, mailroom and record management support contract by retailer Marks & Spencer, the company announced this week. The deal will see mailroom operations at three of M&S’s London locations – including its head … Read More

DHL secures British Gas tie-in

November 30, 1999 |

DHL Supply Chain has won a £17m+ ($25.3m+) contract to implement a national supply chain solution for energy giant British Gas, it was announced this week. The five-year deal will focus on optimising the financial and environmental efficiency of the … Read More

Cleveland Police opts for Steria

November 30, 1999 |

Cleveland Police Authority in the north-east of England has agreed a ten-year, £175-million ($261.4m) deal with outsourcing provider Steria which will see the creation of a shared services organisation which aims to deliver £50 million ($74.7m) in savings. The project, … Read More

Driving In My Car

November 30, 1999 |

The company car in the UK is a very emotional subject, declares Zafar Currimbhoy, analyst with market research firm Datamonitor. He can say that again! We all heart our company cars as the bumper stickers repeatedly remind us.

The company … Read More

Australian BPO body formed

November 30, 1999 |

An industry association for the BPO sector in Australia, aptly monikered the Business Process Outsourcing Association of Australia (BPOAA), was formed last week at a meeting of industry representatives in Sydney, with the intention of promoting the BPO space in … Read More

Documentary Evidence

November 30, 1999 |

While the paperless office remains an elusive holy grail for most organisations, there are some sectors that are more document driven than others – such as finance, insurance, healthcare and manufacturing vertical industry markets.

According to a recent multi-disciplinary study … Read More

A Prescription To Outsource Success

November 30, 1999 |

An interview with Paul Bateman, operations director, Boots Group

“Jesse Boot was an interesting character,” notes Paul Bateman, Boots Group Operations Director. “If he was still alive, one of his sayings would be ‘if you want something done properly, do … Read More

Post-Election Thoughts (Part 1)

November 30, 1999 |

As part of the research into the lead article for the autumn issue of Outsource (Outsource 21, published next week), on sourcing in the post-election landscape, we conducted interviews with a wide range of players from across the UK’s outsourcing … Read More

AECOM wins US Army, road deals

November 30, 1999 |

California-based AECOM Technology has announced the award of a design and planning contract by the US Army Corps of Engineers worth over $21 million (£14.6m). The deal covers the new US Army Pacific Command & Control Facility Complex in Fort … Read More

Managing Culture When Outsourcing

November 30, 1999 |

Sunit Jilla of Farnham Castle International looks at the importance of cultural considerations when it comes to offshoring operations.

On paper, outsourcing customer services, IT, or back office functions should save time and money.  However, many organisations have found, managing … Read More