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Outsource magazine: thought-leadership and outsourcing strategy | August 23, 2017

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Logistics

Managing Culture When Outsourcing

November 30, 1999 |

Sunit Jilla of Farnham Castle International looks at the importance of cultural considerations when it comes to offshoring operations.

On paper, outsourcing customer services, IT, or back office functions should save time and money.  However, many organisations have found, managing … Read More

DHL Procurement Outsourcing set up

November 30, 1999 |

Deutsche Post DHL, the world’s largest logistics group, has launched a procurement outsourcing service to offer cost-savings to both public- and private-sector organisations through “transformational” outsourcing. The new entity – DHL Procurement Outsourcing – will be based in the UK … Read More

SulAmerica, IBM sign $200m deal

November 30, 1999 |

Brazilian insurance giant SulAmerica has agreed a $200-million-plus (£137m+), 12-year deal with IBM under which the latter will be responsible for SulAmerica’s Life & Pension Insurance operations’ back-office functions, including document-transfer and claim-management activity. The deal will see the construction … Read More