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Outsource magazine: thought-leadership and outsourcing strategy | September 20, 2017

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Loss of Australian competitiveness irreversible

August 30, 2012 |

Former Australian Treasury Secretary Ken Henry has cautioned Australian businesses that the resources boom fuelled by Asian demand has transformed the structure of the Australian economy so deeply that the lack of competitiveness suffered by foreign exchange and trade-exposed industries … Read More


August 6, 2012 |

The Business Processing Association of the Philippines (BPAP) is the umbrella association for the IT-BPO and GIC (Global In-House Center) industry in the Philippines. BPAP serves as the one-stop information and advocacy gateway for the industry.

With approximately 300 industry … Read More

Can little Sri Lanka compete on the global BPO stage?

July 24, 2012 |

I recently visited Sri Lanka, three years on from the end of a separatist civil war, and the country is mending itself and gearing up to get a piece of the BPO pie. Sitting in the shadow of the monster … Read More

The Philippines is punching above its weight – but can it last?

July 13, 2012 |

I have just come back from a BPO speaking tour of the Philippines. Every time I go there I am always amazed at how quickly their BPO sector has grown. The rise of BPO in the Philippines has been nothing … Read More

The Professionals: Robert Gaunt, Transfield Services

May 30, 2012 |

Our new series of Q&As with buy-side professionals continues with some wise words from Transfield Services’ Global Service Delivery Manager…

Outsource: What are the three most important attributes you seek in a potential partner – and what one single factor … Read More

Cost not the driver of Australian outsource rise

May 11, 2012 | 1

Most Australian companies don’t want to send business functions offshore, but many intend to outsource a lot more roles in the next two years and the primary aim isn’t to reduce costs, according to our recent survey.

The survey found … Read More

Asia has so much more to offer

April 12, 2012 |

I was reading an article in the Sydney Morning Herald by Tim Soutphommasane of Monash University about how each Australian generation seems to discover Asia as though the region were revealed to it for the first time. He wrote about … Read More

Chinese choices: location selection considerations for global enterprises

April 5, 2012 |

The size and growth curve of the Chinese economy, relative to those countries more seriously affected by the recent crises in global finance and sovereign debt, is stimulating many companies to think more deeply about where their business is represented.  … Read More

Salvo Global

April 3, 2012 |

What we do

Salvo is in the business of Corporate Events, operating in the B2B (business-to-business) environment and servicing corporate entities of varied Industries. As a Business networking company, Salvo differs in business nature from just an events management company … Read More

China: a different view

March 20, 2012 |

I’d like to comment on the article ‘Can China’s IT Services market live up to the hype?‘ by Kevin Parikh (16 March 2012)

It comes down to perspective, I think. Do we look at China’s actions through a western lens – … Read More

Business Media International

March 20, 2012 |

Business Media International (BMI) is one of Asia’s leading business-to-business publishers. As owners of some of the region’s largest B2B media and events properties, BMI is uniquely positioned to offer business owners and senior business executives up-to-date business intelligence across … Read More

Can China’s IT Services market live up to the hype?

March 16, 2012 |

Since 2006, China’s market for the outsourcing of technology services has experienced rapid growth and has been heralded as a challenger to India’s market dominance. According to China’s Ministry of Commerce, the total contract value of executed outsourcing contracts in … Read More

Newly emerging offshore centres move centre-stage

February 17, 2012 |

A consistent theme at outsourcing conferences and the topic of discussion at seminars and web forums is the rise of China and India as outsourcing powerhouses. However, while the outsourcing giants of each country are likely to play a bigger … Read More

Q&A: John Dickens, NEC Europe

February 3, 2012 |

John Dickens is Shared Service Manager for NEC Europe Ltd. In advance of his presentation at SSON’s Finance Transformation Europe 2012, taking place February 14-16 2012 at the Bloomsbury Hotel, London, we spoke with John about his organisation’s transformational journey, … Read More

Using outsourcing to understand drivers in Asia/Pacific

January 27, 2012 |

Recruitment process outsourcing and talent management strategies are often guided by employee motivation and drivers, but on a global scale what really engages staff will vary from place to place. As the Asia/Pacific region becomes increasingly important to the global … Read More

Services Outsourcing in China – Episode 8: How to Participate in China’s Growth

November 25, 2011 |

Services Outsourcing in China Episode 8 in a series of 8 interviews with Dr. Philip Hadcroft

Read More