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Outsource magazine: thought-leadership and outsourcing strategy | August 21, 2017

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Germany

Q&A: Rainer Machek, SynerTrade

May 17, 2017 |

Rainer Machek is Executive Vice President at SynerTrade, a Germany-based global provider of digital procurement solutions. We caught up with Rainer at a recent Sourcing Industry Group (SIG) Global Summit to find out a bit more about his organisation and … Read More

How far are European countries moving forward with open data?

November 4, 2016 |

Open data – that is, publically available data that is free for all to use – is set to have a monumental impact on societies in the next five years. Whether it’s information regarding public transport, city policy or city … Read More

The other shoe just dropped

November 1, 2016 | 1

For years, the outsourcing world has been buzzing about reshoring (or “backshoring”), taking the jobs we sent offshore years ago and bringing them back to the US and Europe. Low wages, cheap property, and favourable taxes made offshore manufacturing very … Read More

Pay the price of a low price, or why nearshoring is replacing typical offshoring

October 31, 2016 |

Many people ask themselves if price should be the most important factor in the process of selecting an IT service provider. Is the cheapest option always the best one? It might be true, but there are some conditions. In this … Read More

EMEA sourcing market enjoys a strong third quarter in 2016

October 27, 2016 |

We’ve just published the latest ISG Index, which reveals that the Europe, Middle East & Africa (EMEA) market saw solid regional growth in 3Q 2016. Combined third-quarter ACV reached €3.1 billion, up 22% over the previous quarter, with traditional and … Read More

Go digital to build customer trust

August 19, 2016 |

Consumers are becoming both more loyal and trusting of their banks and insurers according to a survey of 3,000 consumers in Germany, Spain and the UK. The research, titled Youbiquity Finance 3, is the latest in the BT- and Avaya-supported … Read More

EMEA As-a-Service boom contrasts sluggish traditional outsourcing activity

July 22, 2016 |

We’ve just published the latest ISG Index, which includes – for the first time – a view on the growing As-a-Service market. Whilst combined second-quarter ACV in the Europe, Middle East and Africa (EMEA) market fell by 18% year-on-year to … Read More

Second strongest quarter in a decade for EMEA outsourcing, says ISG

January 29, 2016 |

We’ve just published the latest Outsourcing Index from Information Services Group (ISG) (which measures commercial outsourcing contracts with an annual contract value (ACV) of €4 million or more), and found that the Europe, Middle East and Africa (EMEA) region posted … Read More

SIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of Outsource Magazine

January 15, 2016 |

Press release: Jacksonville, Fla. (PRWEB) January 12, 2016

SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource magazine and welcomes Jamie Liddell to the SIG executive team.

Jamie joins SIG to head … Read More

Different Worlds, Different Ways (Part 2)

July 16, 2014 |

To read the first part of this article, click here…

In all three patterns the people involved need to be approached based on their professional, mental and emotional standing with regards to the outsourcing programme. Those who have fears and … Read More

Different Worlds, Different Ways (Part 1)

July 15, 2014 | 1

It is autumn 2013; we are in the Indian city of Pune. Twenty Indian project managers, business analysts and software engineers have gathered in a training room. They want to learn how they can successfully bring the cooperation with a … Read More

EMEA outsourcing market sees highest-ever Q3 activity

October 25, 2013 |

This week Information Services Group released data which found that the Europe, Middle East and Africa (EMEA) region experienced remarkably strong growth during the third quarter of 2013.

During this period, 176 contracts (with an annual contract value (ACV) of … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

From East to West

April 11, 2013 |

This article originally appeared in Outsource magazine Issue #31 Spring 2013.

Indian-oriented service providers are looking with great interest at Continental Europe – and this interest extends to acquiring to grow their presence in the region. This was one of the … Read More

Xchanging

February 6, 2013 |

What we are

Xchanging provides business processing, technology and procurement services internationally for customers across multiple industries.

What we do

Xchanging brings innovation, thought leadership and passion to its customers’ businesses so as to enhance performance and value. Our values … Read More

Efficient vendor governance in a multisourcing environment: integration is one key aspect

August 3, 2012 |

A three-year pilot project ‘GloBuS – Global Bus Software’ – funded by the Information & Communication Technology program (ICT) of the Bavarian State Ministry for Economic Affairs, Infrastructure, Transport & Technology (StMWIVT) – intends to develop an open bus system … Read More