Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | September 20, 2017

Scroll to top

Top

South/Central Asia

Formanek on Pharma

December 15, 2010 |

Kay Formanek is Executive Partner for Accenture Life Sciences in EALA, and a keen observer of the way companies in the pharma and life sciences space are leveraging outsourcing to generate savings and increase value. We spoke with Kay about … Read More

The Legal Process

December 15, 2010 |

Legal process outsourcing (LPO) is an increasingly popular option for organisations globally. But will it prove revolutionary for the legal industry? We take a look at why businesses are currently embracing the model – while three commentators from across the … Read More

The LSO View

December 15, 2010 |

Leah Cooper is Director, Legal Services Outsourcing, for CPA Global, a leading provider of outsourced legal services and intellectual property management. We met with Leah to get her take on the ongoing expansion of the LSO space, and the changing … Read More

Obama runs into a BRIC wall

November 22, 2010 |

During Barack Obama’s first trip to India he shouted out the importance of good ties with the US, implored India to include companies like GE into its plans for infrastructure growth, and demanded that India “keep up their end of … Read More

Hosting a global event – what can we learn about outsourcing governance?

October 12, 2010 |

As you read the headline, you’re probably wondering what hosting a global event and sourcing have got to do with each other. Well if I said Delhi 2010 Commonwealth Games, then you will get the picture.

If major sourcing programmes … Read More

Commonwealth Games could become costly for India

October 7, 2010 |

In a highly competitive industry, offshore destinations all over the world are fighting to achieve credibility as they look to win foreign investment. Indeed, the past decade has seen India build a name for itself in offshoring BPO, and ITO … Read More

Nothing north of Watford

September 21, 2010 |

“Make it In America” is Obama’s newest jobs battle cry. Not to be undone, David Cameron went to Bangalore to push for jobs creation in Britain. With unemployment in the US alone at over 1.4 million people who have been … Read More

Culture Clash

September 20, 2010 |

India is the workshop of the outsourcing world – so isn’t it funny that cultural misunderstandings still dog interactions between the workshop and the West? Funny, that is, until the costs start mounting up… In this Outsource exclusive, we bring … Read More

Bangladesh

September 20, 2010 |

The Bangladeshi government aims to position the country as the next big thing in international BPO – with particular emphasis on the call centre space. Outsource went to find out more…

The emergence of new sourcing locations has been one … Read More

Digital trailblazer

September 20, 2010 |

One of the largest and most influential publishing companies in the world, Hearst is at the forefront of the digital revolution. CIO Debra Robinson explains how embracing outsourcing has been a crucial factor in maintaining that position

Outsource: Debra, let’s … Read More

Are you a Paper Tiger? The culture of contracts

September 17, 2010 |

The core of all outsourcing relationships lies in an agreement. It makes no difference if you are sourcing payroll services, pharmaceutical research or call center services: the situation at its core is the same.  The difference is the BRIC countries … Read More

Economics is a great leveller

September 16, 2010 |

“You are taking away jobs and making so many jobless in the US,” said a visitor to the Offshore Centre that I headed in my previous job, giving me a smirk.  I replied, “Before continuing, I would like to show … Read More

Outsourcing to South Africa

September 8, 2010 |

From Zennovation, Zensar Technologies.

“Zensar Technologies’s Global CEO and Vice Chairman , Dr. Ganesh Natarajan speaks about how South Africa can grow as an outsourcing hub and how both India and SA can cooperate and work with each other”

Read More

Op2i Outsourcing Survey 2008 Exec Summary

September 7, 2010 |

In October 2008 Op2i launched a survey to understand the state of the outsourcing market, given the current economic downturn and perceived view that there was a fundamental shift from Outsourcing 1.0 to 2.0.

The survey had already gathered … Read More

Op2i Outsourcing Survey Report

September 7, 2010 |

In October 2008 Op2i launched a survey to understand the state of the outsourcing market, given the current economic downturn and perceived view that there was a fundamental shift from Outsourcing 1.0 to 2.0.

The survey had already gathered … Read More

Sex clip outrages BPO workers

September 3, 2010 |

Workers in India’s BPO industry have voiced their discontent at being stereotyped as having loose sexual morals following the online publication of a film showing a call centre supervisor having sex with his apparent subordinate. The clip – entitled ‘Gurgaon … Read More