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Outsource magazine: thought-leadership and outsourcing strategy | September 21, 2017

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Case Studies & White Papers

Software Audits – Are you Ready?

November 5, 2015 |


Software audits are increasingly common and represent a significant and growing risk for business enterprises. Violations of licensing and compliance terms can generate hundreds of millions of dollars in fines and penalties as well as negative publicity that … Read More

Can You Go Home Again? Repatriation’s Role in the Sourcing Strategy Mix

November 5, 2015 |


Outsourcing strategies have evolved from a sole source “one throat to choke” approach to a multi-vendor model designed to leverage best-of-breed capabilities. Throughout this evolution, repatriation of outsourced services has periodically surfaced as an alternative solution.

Today, repatriation … Read More

Negotiation – The missing link?

October 16, 2015 |


HR professionals negotiate and attempt to gain influence all day, every day. From recruiting new hires to ensuring that people work well together, an HR specialist needs to understand and balance the perspective of the company with the … Read More

Futurestep Survey: Assessing Motivations and Drivers Critical to Successfully Sourcing Candidates

September 21, 2015 |


Survey also Finds Prompt Feedback Most Important Factor in Candidate Care

Los Angeles, Sept. 9, 2015 – Futurestep, a Korn Ferry company (NYSE: KFY) specialising in high-impact talent solutions, today revealed results of an executive survey on sourcing … Read More

oNexus Founder Interview: Paolo Marcattilj, Global Remote Services (GRS)

September 14, 2015 |

Paolo Marcattilj co-founded Romania-based BPO provider Global Remote Services (GRS) in 2004, and has since seen it grow to be one of the country’s most prominent service providers. As part of our oNexus Founders series of interviews, we got together … Read More

Embracing digital

September 8, 2015 |

“Technology” – writes Futurestep’s Jan Mueller – “is rapidly changing the way we all live but also how we work, with digital continuing to impact businesses in all sectors and of all sizes. But despite global figures showing 2.8 billion … Read More

Jimmy Wales confirmed as opening keynote speaker at IP EXPO Europe 2015

September 1, 2015 |


Founder of Wikipedia to discuss his views on Internet privacy and censorship

24th August 2015, London – Jimmy Wales, entrepreneur and founder of Wikipedia, will deliver the opening keynote speech this year at Europe’s number one IT event, … Read More

Parseq expands Scottish footprint with relocation to Glasgow’s financial district

August 21, 2015 |


Parseq, the leading provider of multi-channel business services, has relocated its Glasgow operation into the city’s flagship commercial development, Central Quay, as the firms continues to roll out its national plans for expansion.

The move into the city’s … Read More

The Outsourcing Conundrum: Chapter Summary 2 – Define the Scope

August 18, 2015 |


A well-defined scope of work is the foundation of any successful service engagement; conversely, ill-defined scope creates catastrophic misalignment in every other component of The Outsourcing Conundrum. Defining scope is a, critical step in the model, providing a … Read More

Financial planning and analysis: centralised operating models empower the strategic CFO

August 10, 2015 |


CFOs are increasingly called upon to serve as key strategic partners for leaders across their organisations. CFOs are expected to provide authoritative insight, but to do so, they need a strong financial planning and analysis (FP&A) function. FP&A … Read More

The Outsourcing Conundrum: Chapter Summary 1 – Define the Need

August 7, 2015 |


Best-in-class service companies know the power of being purpose-driven. Without ever chasing profit, a company with clear purpose will inevitably become profitable because it engages and empowers its people.

Today, most organisations outsource some activities to suppliers and, … Read More

The 2015 State of Employee Recognition in the UK

August 7, 2015 |


According to a 2014 HBR report, the most impactful driver of employee engagement is employee recognition. Salary, career development, leadership aren’t higher in impact than genuine recognition. Consistent recognition reinforces that employees are conducting the right behaviours that … Read More

Parseq set for expansion following significant contract wins

July 30, 2015 |


Parseq is set for a year of expansion in Sunderland following significant contract wins that will see it add more than 300 new roles to its existing 1,000 strong workforce based at Doxford International Business Park.

Over the … Read More

Parseq puts clients first with appointment of new CEO

July 20, 2015 |


Parseq, the fastest growing provider of multi-channel business services, has appointed Tony Strong to lead its management team.

Tony joins from Communisis where he doubled turnover over the last five years in his role as group operations managing … Read More

Parseq pledges £1m investment in employee growth

June 25, 2015 |


The UK’s fastest growing provider of business services, Parseq, has announced that it will invest a further £1m in the development of its 2,500 UK workforce and recruitment across its seven locations.

The investment to develop and expand … Read More

Catch the growth in case of internal resources shortage

June 23, 2015 |


Every experienced company knows that successful release and even positive feedback from the market are just the first step in a product lifecycle. It is always followed by a great deal of comments, reviews, and customer requests. And … Read More