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Outsource magazine: thought-leadership and outsourcing strategy | August 22, 2017

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China “mature” but not perfect

Outsource Magazine

A report released this week by research and consulting firm Everest says that although China should now be considered a “mature” offshoring destination it is not yet fully equipped to provide work globally. Most services work offshored to China, the report points out, comes from nearby Japan, South Korea and other southeast Asian countries; the country is deficient in several key areas in which improvement is needed before it can establish itself as a genuine global alternative to India.

“China is a mature offshore services destination, but only for regional support,” said the report, cited on “China still lacks several capabilities that global companies seek for supporting North America and Europe.”

Those capabilities are of course already provided by several Indian firms – some of whom clearly see China as their next expansionary market. It was announced this week that TCS plans to double its Chinese workforce (currently at approximately 1,100) over the next year.

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