Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | September 21, 2017

Scroll to top

Top

No Comments

Webinar Invitation: How sassy is your customer support?

Outsource Magazine
When:
September 16, 2014 @ 2:00 pm – 3:00 pm
2014-09-16T14:00:00+00:00
2014-09-16T15:00:00+00:00

centrecom

Join this Outsource webinar, in association with Centrecom, to explore how innovative and fast-growing organisations are seizing the potential of outsourcing critical customer support functions. Done well, it enables high-quality interactions across all channels consumers use when interacting with an organisation while providing flexibility to scale up or down.

This is achievable via a shared agent environment where overhead costs are shared, overall costs are reduced and clients can choose to pay a simple flat rate per call or predictable monthly fee to aid budgeting and cash flow.


Who should attend:

  • Any organisation with a sizeable and growing customer support need
  • Senior executives and leaders of SME’s and start-ups open to exploring new delivery models
  • Any business leader interested in accessing superb quality customer support in an affordable and budget-certain package

 

Panelists include:

  • Tiago Aprigio, Head of Marketing, Centrecom
  • Nadia Pace, Chief Commercial Officer – All Care Insurance Limited
  • Jamie Liddell, Editor, Outsource

Register here!

Submit a Comment