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Outsource magazine: thought-leadership and outsourcing strategy | July 25, 2017

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Webinar Invitation: Who’s betting on robotic automation?

Outsource Magazine
May 8, 2014 @ 1:00 pm – 2:00 pm



Robotic automation is the new hot topic in outsourcing and Genfour are pioneering its deployment into key sectors. The betting sector have been very receptive and this webinar will explore some powerful case studies outlining its potential for this and other leading businesses.

Who should attend? 

* Senior Executives looking to deliver a seamless and high-quality experience regardless of channels used.
* Interested in how robotic automation can transform customer experience and reduce costs

Why you should attend?

Future trends suggest that robotic automation has great potential to drive cost reduction while improving customer experience across many sectors. This Outsource webinar, in association with Genfour, will explore how automation in the betting industry is transforming customer service and customer experience across multiple markets.

Experts from Coral Racing, Genfour, and the gaming industry will share their experiences and views on the trends and implications of deploying robotic automation to transform processes, precisely and at significantly reduced cost. Powerful case studies will demonstrate how intelligently applying robots can radically improve process insight and data transparency. This revealing webinar will enlighten senior delegates from any sector considering how effective robot processes can unleash the potential for significant savings while enhancing customer experience.

Speakers include:
James Hall, Managing Director, Genfour
Philip Le Feuvre, Channel Director, Coral Racing
Ian Dunning, Cofounder, i2i Gaming Consultants
Jamie Liddell, Editor, Outsource

Join the panel share observations and unique insights as they explore this vital topic and learn how the industry is adjusting to the new reality.


Slide deck available here: 

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