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Outsource magazine: thought-leadership and outsourcing strategy | June 27, 2017

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HR

View all articles on HR and Human Resources Outsourcing (HRO)

The cloud: security risk or risk management opportunity

July 1, 2011 |

The word “cloud” has become everyday vernacular in the business community – and even some may say a bit of an overused buzzword. Many don’t have a clue as to what the cloud is – and those that think they … Read More

TOP TEN: Repairing Troubled Relationships

June 30, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

When it comes to dealing with troubled outsourcing relationships, we all seem to be just a little bit mad. Twenty-plus years into a reasonably mature business model, … Read More

Ten Ways to Shake Your World

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

 

 

It’s long past time for a change in the way outsourcing contracts are negotiated and managed. In 1968 the legal scholar Ian R. Macneil observed that … Read More

Changing the World

June 29, 2011 | 1

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Matt Barrie is the CEO of Freelancer.com, connecting buyers of products and services with individuals around the world willing to provide them, via a model which has … Read More

The Talent Question

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

India might be the outsourcing heartland of the world but concerns are constantly being raised about its ability to deliver the requisite number of qualified employees for global … Read More

Seeing Through the Cloud

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

“Cloud” is the word on everyone’s lips – but what does the advent of the cloud model actually mean for the global outsourcing space? What are the … Read More

The World According to Steve

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

He’s a two-time presidential candidate, the editor-in-chief of one of the most influential publications on the planet, and one of America’s most respected political commentators – and … Read More

The Roar of the Crowd

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Over the past five years “crowdsourced” solutions have started to emerge as a popular business model for start-ups, as well as a viable alternative to more traditional … Read More

A Logica Progression

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Andrew De Cleyn is MD, UK Outsourcing at major IT, BPO and consultancy provider Logica. We caught up with Andrew to get his take on changes in … Read More

An Excellent Process…

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Outsource recently partnered with the Process Excellence Network (PEX), a global community of process improvement, process excellence and business process management professionals. In advance of PEX’s forthcoming … Read More

Talentspotting

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Yvonne Williams is MD of MDA Executive Resourcing and a board member of the NOA (not to mention a member of the Outsource Editorial Board). As such, … Read More

Transition and Change

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Transition can be a perilous activity. “The transition phase of HR outsourcing tends to be ugly … which can send operations spinning for months, even years.”  This was … Read More

Touching Base

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

A cloud solution can help a diffuse workforce maintain a coherent, coordinated approach to customer relationship management. Here’s why…

The sales director is in Manchester. The marketing … Read More

Embracing a Lean Culture in Recruitment

June 28, 2011 | 1

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

By embracing the fundamentals of Lean manufacturing, HR leaders at GE Healthcare realised they could lift recruitment to new heights of efficiency and quality…

 

Few organisations … Read More

Making a crisis into an opportunity

June 27, 2011 |

It can be tough to terminate an outsourcing contract, and many deals limp along producing little value. Yet with positive engagement deals can frequently be turned around.

Often a deal will lurch towards crisis from the offset. The business plan … Read More

Innovation: what is it, and why am I not getting any?

June 27, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

 

It’s one of the most frequently used words in outsourcing – but when there’s confusion about what “innovation” actually means in the first place, is it any … Read More