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Outsource magazine: thought-leadership and outsourcing strategy | May 29, 2017

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Logistics

Driving In My Car

November 30, 1999 |

The company car in the UK is a very emotional subject, declares Zafar Currimbhoy, analyst with market research firm Datamonitor. He can say that again! We all heart our company cars as the bumper stickers repeatedly remind us.

The company … Read More

Australian BPO body formed

November 30, 1999 |

An industry association for the BPO sector in Australia, aptly monikered the Business Process Outsourcing Association of Australia (BPOAA), was formed last week at a meeting of industry representatives in Sydney, with the intention of promoting the BPO space in … Read More

Documentary Evidence

November 30, 1999 |

While the paperless office remains an elusive holy grail for most organisations, there are some sectors that are more document driven than others – such as finance, insurance, healthcare and manufacturing vertical industry markets.

According to a recent multi-disciplinary study … Read More

A Prescription To Outsource Success

November 30, 1999 |

An interview with Paul Bateman, operations director, Boots Group

“Jesse Boot was an interesting character,” notes Paul Bateman, Boots Group Operations Director. “If he was still alive, one of his sayings would be ‘if you want something done properly, do … Read More

Post-Election Thoughts (Part 1)

November 30, 1999 |

As part of the research into the lead article for the autumn issue of Outsource (Outsource 21, published next week), on sourcing in the post-election landscape, we conducted interviews with a wide range of players from across the UK’s outsourcing … Read More

AECOM wins US Army, road deals

November 30, 1999 |

California-based AECOM Technology has announced the award of a design and planning contract by the US Army Corps of Engineers worth over $21 million (£14.6m). The deal covers the new US Army Pacific Command & Control Facility Complex in Fort … Read More

Managing Culture When Outsourcing

November 30, 1999 |

Sunit Jilla of Farnham Castle International looks at the importance of cultural considerations when it comes to offshoring operations.

On paper, outsourcing customer services, IT, or back office functions should save time and money.  However, many organisations have found, managing … Read More

DHL Procurement Outsourcing set up

November 30, 1999 |

Deutsche Post DHL, the world’s largest logistics group, has launched a procurement outsourcing service to offer cost-savings to both public- and private-sector organisations through “transformational” outsourcing. The new entity – DHL Procurement Outsourcing – will be based in the UK … Read More

SulAmerica, IBM sign $200m deal

November 30, 1999 |

Brazilian insurance giant SulAmerica has agreed a $200-million-plus (£137m+), 12-year deal with IBM under which the latter will be responsible for SulAmerica’s Life & Pension Insurance operations’ back-office functions, including document-transfer and claim-management activity. The deal will see the construction … Read More

PAL outsourcing “to be reviewed”

November 30, 1999 |

The Philippines’ president-elect, Benigno “Noynoy” Aquino, has vowed to review the decision by the country’s Department of Labor to approve a proposal by Philippine Airlines to outsource around 2,600 jobs to third-party providers. In a brief interview with the Manila … Read More

Swiss Post wins M&S logistics deal

November 30, 1999 |

Swiss Post Solutions has been awarded a logistics, mailroom and record management support contract by retailer Marks & Spencer, the company announced this week. The deal will see mailroom operations at three of M&S’s London locations – including its head … Read More