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Outsource magazine: thought-leadership and outsourcing strategy | September 21, 2017

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Indian prison turns provider

Outsource Magazine

Indian tech companies have long been renowned for leveraging hitherto unexploited assets, but this attribute has been taken to a whole new level with the announcement that prisoners at a jail near Hyderabad are to be recruited by an outsourcing provider. Some 200 lags, spread over three shifts, will provide back-office services from Charlapally Central Jail in a public-private partnership between prison authorities and Radiant Info Systems.

The project aims to capitalise upon the unusually high levels of education and computer literacy among Charlapally’s inmates. Some 40% of the jail’s prisoners are described as being “well-educated”; reports in the Indian press stated that those given jobs as part of the scheme will expect to earn between 100 and 150 rupees (£1.46 – £2.19) per day – up to ten times the wages paid to those occupied in more traditional prison jobs.

“The idea is to ensure a good future for the educated convicts after they come out of jail… With their experience of working in a BPO in jail, any company will absorb them in future,” CN Gopinath Reddy, director general of prisons for Andhra Pradesh, told the press.

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