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Outsource magazine: thought-leadership and outsourcing strategy | August 21, 2017

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Interview: Deborah Kops, SourcingChange.com

Outsource Magazine

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Deborah Kops is the founder of SourcingChange.com and a member of the Outsource Editorial Board, as well as a regular online columnist for Outsource. At the 11th Annual European Shared Services & Outsourcing Week in Amsterdam, we spoke with Deborah about how the last year in outsourcing and shared services has played out and what’s around the corner – and how her ongoing investigations into revolutionary theory continue to impact upon her assessment of what’s required to produce genuine excellence in outsourcing change management….

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