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OPINION: Was the Delta Air Lines failure linked to outsourcing?

Posted: 08/18/2016 - 23:54

Last week, Delta Air Lines faced a technical hitch. On the surface it wasn’t an enormous problem - a power outage at their Atlanta data centre caused a switchgear to fail (like a circuit breaker in your home). However, the backup systems didn’t come online correctly and the failure of this one piece of equipment then caused a complete shutdown of the Delta IT systems globally.

Q&A: Clyde Dornier

Posted: 08/15/2016 - 23:39

Clyde Dornier is a familiar and hugely respected figure within the global sourcing and procurement community, having served as CPO for both Visa and the Freeman Companies. We got together with Clyde at April's SIG Summit in Orlando, Florida, to get his thoughts on the key trends driving change within procurement globally - and to ask him to design the perfect organisation...


Outsource: Clyde, let’s begin as usual with some background. Can you tell us a little about yourself?

Device mesh, imagination and the law

Posted: 08/13/2016 - 00:13

Only imagination limits the opportunities available from our rapidly connected world. It’s hard to think of a household product or work device that could not have some benefit from being connected to another application via the internet of things (IoT), which adapts based on data from another source.

The future of work: your robot coworkers

Posted: 08/11/2016 - 20:06

From the invention of the wheel and steam engine to fax machines and desktop computers, technology has always shaped the way we work - but in the last few decades, the pace of innovation has sped up exponentially, forcing employees and those who lead them to constantly blaze new ground and determine new paradigms for the way things are done. The biggest recent change in work and workplace culture is the introduction of robots.

Balancing the security budget with managed services

Posted: 08/11/2016 - 01:08

Budgeting for IT has always been an uphill battle, with the boardroom tending to try and cut back on spending whenever possible, despite a driving desire for the competitive advantage strong tech investment brings. This is especially true for cybersecurity, which has always been hobbled by the difficulty in proving its day-to-day value. It’s only when an attempted attack occurs that the value of security investment overtakes the “it won’t happen to us” mentality.

What Brexit might mean for the UK’s relationship with Poland – and its effect on outsourcing

Posted: 08/10/2016 - 02:50

With the United Kingdom set to leave the European Union, the impact on the Polish outsourcing market looks likely to be both positive and negative. The full extent on outsourcing is yet to be determined, but some predictions can be made based on various scenarios.

If Polish talent leaves the UK

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