Business leaders and technology executives are deluged by the rhetoric about disruptive digital technologies coming of age, companies and whole industries going digital. Maturing and new technology tools, combined with rapidly changing technology usage patterns of businesses and consumers, are forcing a rethink, even a re-imagination of what companies can do. Obviously there are leaders and there are followers, with every success story probably preceded by unsung failures.
Bill Huber is Managing Director: Digital Platforms & Solutions at sourcing advisors Alsbridge - and one of the best-known figures in the global sourcing advisory space. We met up with Bill at last month's SIG Summit in Orlando, Florida, to get his thoughts on recent developments in the advisory arena and their impact upon individual consultants; the tremendous pace of change in today's sourcing ecosystem; and who really "gets" digital - and (perhaps more importantly) who doesn't...
At the start of this month, renowned British sourcing advisor Eleanor Winn took a giant leap away from familiar territory and into the unknown - in the form of a new role as Co-Head of EMEA (in the process barging to one side erstwhile solo Head and Outsource Editor Jamie Liddell) for Sourcing Industry Group (SIG).
Robotic process automation (RPA) is a new type of software that acts as a virtual workforce. It is the hottest ticket in the already hype-fuelled world of automation, and some would say that in the next two to three years it is going to become an integral part of your operations – whether in-house, shared services or outsourced. But who is driving RPA? And if the future is RPA, who is going to make it happen so quickly? The fact is that the RPA community is still forming.
We’ve just published the latest Outsourcing Index from Information Services Group (ISG) (which measures commercial outsourcing contracts with an annual contract value (ACV) of €4 million or more), and found that the Europe, Middle East and Africa (EMEA) region got off to a strong start in 2016, with double-digit growth in both contract value and volume, reaching €2.25 billion in the first quarter, an increase of 19 per cent over the same period in 2015. The region also saw a 28 per cent increase in contracting activity over the same prior-year period.
Toni Jackson is the Director of SAP Fieldglass, APAC, responsible for launching the brand in the region and subsequently growing the business to encompass a team of over 50 serving some of the largest organisations in Australia and beyond.
The term ‘world class’ has become so commonly used that it has lost some of its impact and Holy Grail magic. In our highly connected workplaces and social lives, we can access knowledge, expertise and insight from people we will never meet, and choose our heroes and role models from a global panoply. ‘World class’ is no longer about having global experience, or confidently operating in an international context, because on some level, most people are doing that on a daily basis, even if it’s only through following celebrities on Twitter.
An energised workforce is your most important sustainable competitive advantage. Workplace America 2016, TalentKeepers’ 12th annual report, illustrates key employee engagement and retention trends affecting organisations. For the third consecutive year, over 80% of all employers report that employee engagement is important and they make it a strategic priority. 887 organisations, representing every major industry, participated Workplace America 2016.
A look at the picture below shows that design thinking is all about starting with the customer and ending with the customer. This really sounds like very old wine in a new bottle. But, please do remember: a lot of very old wine actually tastes really good.