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A new way to serve and contract

Posted: 04/01/2016 - 19:55

The world of sourced services is developing rapidly. Gone are the long-term, rigid forms based on lease funding and assumptions of slothful corporate evolution. The cloud, rapid innovation and globalisation have put paid to that. So what emerging trends of the sourcing market are noteworthy for commissioning directors? Robots Sourced services have long enjoyed the benefit over in-house provision of being able to make a rational case for investment in process automation.

Sustainable supply chains: do they really benefit my company?

Posted: 04/01/2016 - 19:55

As companies have started to internalise (and for that matter, practice) the triple bottom line concept of sustainability, the focus now has shifted to issues beyond their walls of operations and manufacturing. In the world of outsourcing, globalisation and interdependence of suppliers, companies must look into making their supply chains more sustainable.

Delivering contracts with teeth

Posted: 04/01/2016 - 19:52

All too often, businesses are faced with bold promises about the services they will receive from their outsource providers; they are drawn in by the “ideals” pitched to them and ultimately, find themselves disappointed with the outcome as those services fail to live up to expectations. This is a dilemma that arises time and time again for organisations that procure outsourced services. Outsourcing is undoubtedly a powerful tool for improving performance, driving business change, and achieving efficiencies within an organisation.

Shock, horror as UN bans outsourcing

Posted: 04/01/2016 - 19:43

NEW YORK: The international outsourcing community is in disarray following last night’s shock announcement by the UN Security Council that all outsourcing and offshoring activity has been criminalised “with immediate effect”. “I can’t believe it,” lamented the anonymous CEO of a major multinational service provider. “Decades of constant, overwhelming, economy-rejuvenating success – give or take a few multibillion-dollar failures – and they do this to us. Talk about a kick in the nuts.” “This is the death-knell for an entire industry,” sobbed an analyst with a $600,000 mortgage.

Advice For The (Outsourcing & Offshoring) Young At Heart

Posted: 03/30/2016 - 22:15

https://www.youtube.com/watch?v=Ju2cWGvmLJI   'Advice For The Offshoring And Outsourcing Young At Heart' by Fear of Gears[1] Advice for the outsourcing young at heart Soon we will be older How are we going to make it work?[2] Too many vendors living in a secret world While they play movers and shakers, We play digital in a whirl.[3] How are we going to make it work?[4] I could be happy; I could be quite naïve Just labour arbitrage in my shadow, happy in a make-believe[5] Soon...

How outsourcing is enabling the digital enterprise

Posted: 03/24/2016 - 10:19

We know that digital processes create leaner, more agile operations, not to mention financial and time savings. So why are so many businesses still unable to part with the millions of pieces of paper which are printed across the globe each year, despite the fact that the majority of this paper will be used once, then thrown or filed away?

The changing demands of retained service organisations

Posted: 03/24/2016 - 03:40

In the 1980s it was simple: there was little sourced service. Then came the bandwagon and many jumped on, keeping the thinnest retained shell. What are the challenges now as the pendulum of fashion and practice continues to swing? Trends in the market Some projections of future events are little more than crystal-ball gazing. Others have more substance.

OPINION: Brexit: opportunities and threats for the outsourcing industry

Posted: 03/24/2016 - 00:49

Over the last month, British businesses have been bombarded with other people’s opinions. In the outsourcing industry, this is quite normal: everyone and their dog has a strong opinion on how outsourcing companies should and shouldn’t operate. But this time, we’re being told that our businesses are on the line because of a vote. I’ve worked with outsourcing companies worldwide, and if there’s one thing I know about their culture it’s that they are very comfortable with change. And they don’t scare easily. They’re tough, resilient, agile and intelligent.

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