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The robots don't want our jobs!

Posted: 01/22/2016 - 22:15

Robots hit the headlines over many national and industry outlets this week. The clincher statistic, as reported by Bloomberg, The Times, and most of the international press, is that over five million jobs will be lost by 2020 as a result of developments in artificial intelligence, robotics and other technological change. So are the robots going to be taking away your jobs? Firstly, the 5,000,000 job loss statistic is taken from a survey of 15 economies covering about 1.9 billion workers, or about 65 per cent of the world’s total workforce. 5m from 1.9bn looks relatively small.

Coming home, going bi-modal and the robot invasion: six outsourcing predictions for 2016

Posted: 01/22/2016 - 02:29

As we enter a new year, it’s always fun to gaze into our crystal balls and anticipate the key trends and forces that will shape our industry in the coming year. Granted, given the pace of change and disruption that has come to characterise the outsourcing space, the business of prognosticating is becoming an increasingly risky one. That said, here are some thoughts and observations – in no particular order – from Alsbridge regarding what to expect in the coming twelve months. For one thing, we expect repatriation of services to make a comeback in 2016.

Is automating Accounts Payable processes worth the effort?

Posted: 01/22/2016 - 00:37

According to the Institute of Finance & Management, 61% of top global companies have implemented full Accounts Payable (AP) automation. This occurrence has had its challenges. Primarily, the universal commonality of budget allocation is the obstacle to overcome. When a company’s CFO is prioritising expenditures, their eye remains on cash flow and compliance/risk mitigation. AP must factor into these objectives to achieve funding for automation (or for anything else; with decisions being made by priority). For many large and mid-size organisations, AP is a manual world.

Q&A: Mike Beals, College of Governance, SIG University

Posted: 01/20/2016 - 06:24

As outsourcing has matured as a practice, and as new technologies such as cloud have come to the fore, the nature, composition and scope of deals have evolved dramatically: we live in an age of multisourcing, of hybrid delivery environments and of the ongoing transition to global business services.

Rising to the IT challenge

Posted: 01/20/2016 - 00:19

Wandering around the Gartner Symposiums at the end of last year, listening to the keynote speakers and chatting with CIOs from some of the world’s leading brands, it is clear that the year’s theme was very apt. “Rise to the Challenge” reflects both the exciting opportunities and the daunting demands on IT departments. At a time when budgets continue to flat line, CEOs are looking to digital transformation as a crucial step to their future business success, and they expect their CIOs to pull out the proverbial IT rabbit to support this goal.

Outsource in 2016: new year, new ownership, new opportunities

Posted: 01/18/2016 - 23:34

As it’s my first column of 2016, a belated “very happy new year!” to all Outsource’s readers around the world. I hope the old year ended wonderfully for everyone, and that 2016 has started superbly on all fronts. As many of you will now be aware, the turn of the year has seen some rather gigantic developments here at Outsource.

Managed services clear the way to re-focus on the customer

Posted: 01/17/2016 - 23:37

The massive growth and uptake of managed services in the UK over the last ten years has required enterprises to build trusted relationships with managed services providers, especially those able to transition mission-critical legacy IT, as part of a push towards digital transformation. So much so that IT outsourcing has grown 15 per cent year-on-year and now accounts for an annual spend of £3.44bn according to the UK Quarterly Outsourcing Index.

SIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of Outsource Magazine

Posted: 01/16/2016 - 07:18

Press release: Jacksonville, Fla. (PRWEB) January 12, 2016 SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource magazine and welcomes Jamie Liddell to the SIG executive team. Jamie joins SIG to head the efforts in Europe, the Middle East and Africa (EMEA) with commercial and membership growth, new product and business development and expansion of recently-launched SIG University for a global audience.

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