Providing news, views and unrivaled content for the global sourcing community

 

 

IT Sourcing Needs a Cybersecurity Mandate If They Don’t ‘WannaCry’

Posted: 08/12/2017 - 06:05

An evil cyber force reared its ugly head (yet again) to launch an unprecedented ransomware pandemic in mid-May 2017. The severity of the cyberattack – 10,000 organizations and 200,000 individuals were impacted in over 150 countries causing billions in financial losses – was a staggering demonstration of the under-preparedness shown by enterprise IT security teams to tackle issues related to cybersecurity.

The Golden Age Of Outsourcing

Posted: 08/12/2017 - 04:26

At the turn of the 21st century, outsourcing was going full blast, moving from obscurity to mainstream. It quickly improved corporate profits and promised long-term benefits through continuous improvement…at least that’s what was supposed to happen. Now, robots are arriving in the workplace. Is it a threat? Or is the “Robot Revolution” our second chance for a golden age of outsourcing?

RPA In Action

Create: 07/24/2017 - 02:51

RPA in Action project, a joint effort between Honda, SIG, PeopleTicker, Denali and Symphony Ventures to provide a participatory and educational RPA experience for SIG Global Summit attendees.

Why Process Management is Key to Innovation

Posted: 07/22/2017 - 04:22

Today’s outsourcers and shared services operations are expected to deliver not just cost savings, but also innovation, agility, quality and growth. At the same time the bar has been raised when it comes to expectations with customers having lower tolerance for mistakes, delays or poor service. In fact, Gartner rates customer experience at the top of CEOs’ priorities for 2017. It is the ability for organisations to respond and adapt quickly to both customer requests and changing market circumstances that can provide that key point of differentiation.

Software as a Service as a Catalyst for Application Rationalization

Posted: 07/01/2017 - 05:56

Today many organizations still struggle to simplify their application landscape. CIOs leverage Software as a Service (SaaS) as a catalyst for application rationalization. First, SaaS functionality is well documented. There is no decision-making ambiguity regarding the match of SaaS functionality and the business requirements. Second, SaaS data migration effort is minimal.

Pages

Subscribe to Outsource Magazine RSS