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Outsource magazine: thought-leadership and outsourcing strategy | September 22, 2017

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Outsource #36 – Innovation (Summer 2014)

Outsource #36 – Innovation (Summer 2014)
Outsource Magazine

Read the digital edition of the Summer 2014 issue of Outsource here.

(Editor’s note from the Summer 2014 edition: Outsource #36 – Innovation)

It’s one of the biggest words in the outsourcing dictionary – but what does “innovation” really mean, and how can we achieve it? This issue’s cover story takes on the “I” world in all its multifaceted splendour: with input from an array of some of the sharpest minds in outsourcing we explore what buyers and suppliers really mean by innovation, and how it can be delivered. Can outsourcing really lead to innovation – or, conversely, is innovation even possible anymore without partnering with a provider? Turn to page 12 to find out – and don’t miss sourcing guru Mark Lewis’ take on innovation from a legal perspective in our Legal View on page 102.

Elsewhere this issue, as always, we’re shining our editorial torch into as many corners of the outsourcing labyrinth as possible. Go straight to page 30 to get Sarah Burnett’s thoughts on the role of analytics, or to page 92 to get Calum Byers’ take on R&D; don’t miss our exclusive interview with Accenture Operations’ CTO Liv Sandbaek (p36) nor Waseem Hussein’s insightful piece on overcoming cultural differences (p80). Is vendor relationship management your bag? Check out Jeanette Hibbert’s commentary on the value of reviews, beginning on page 76. Or maybe multisourcing is more your cup of tea? Derek Parlour investigates (p56).

Throw in our regular exclusive content from our research partners at NelsonHall (this issue: LPO) from page 96, the latest from the Deal Doctor (p113) and the return of our Head-to-Head series (p104) and much, much else, and you’ve got more outsourcing and business transformation thought leadership than you can shake a very big stick at. So put the stick down, please, and prepare to be enlightened, enthralled and – we hope – entertained along the way. Enjoy!

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Read the digital edition of the Summer 2014 issue of Outsource here.

Jamie Liddell


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