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Outsource magazine: thought-leadership and outsourcing strategy | June 26, 2017

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Asia/Pacific

Services Outsourcing in China – Episode 6: China’s High Tech Parks and Zones

November 25, 2011 |

Services Outsourcing in China Episode 6 in a series of 8 interviews with Dr. Philip Hadcroft

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Services Outsourcing in China – Episode 5: Outsourcing in China’s Provinces and Regions

November 25, 2011 |

Services Outsourcing in China Episode 5 in a series of 8 interviews with Dr. Philip Hadcroft

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Services Outsourcing in China – Episode 4: Outsourced Services Available from China

November 25, 2011 |

Services Outsourcing in China Episode 4 in a series of 8 interviews with Dr. Philip Hadcroft

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Services Outsourcing in China – Episode 3: China’s Top Outsourcing Cities

November 25, 2011 |

Services Outsourcing in China Episode 3 in a series of 8 interviews with Dr. Philip Hadcroft

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Services Outsourcing in China – Episode 2: China’s Top Outsourcing Companies

November 25, 2011 |

Services Outsourcing in China Episode 2 in a series of 8 interviews with Dr Philip Hadcroft

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Services Outsourcing in China – Episode 1

November 25, 2011 |

China’s economic growth makes it an attractive market for investors and outsourcers alike. This is episode 1 in a series of 8 interviews with Dr. Philip Hadcroft.

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Practical Logic

November 25, 2011 |

ANNOUNCING THE LAUNCH OF “THE BIG RED BOOK OF OUTSOURCING”

The Big Red Book of Outsourcing is a directory of services outsourcing in China and brings together, in a single document:

  • 131 companies
  • 21 Model Cities
  • 34 provinces and … Read More

The future of work

November 23, 2011 |

Outsourcing is a journey that most companies take, even if they have only outsourced their recruitment. As we more forward the desire to outsource more and more non-core business processes is starting to accelerate and this has major implications for … Read More

APCSC

November 22, 2011 |

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across … Read More

Asia Pacific Customer Service Consortium

November 18, 2011 |

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across … Read More

Is the Australian call centre outsourcing industry dying?

October 26, 2011 |

Are high salary costs, low margins and technology making it too hard to be an independent provider?

The rhetorical question was posed by industry veteran Ian Aitchison CEO of COPC this week. Aitchison has been around the Australian call … Read More

Martin Conboy at the IOS

October 24, 2011 |

Outsource columnist Martin Conboy, President of the Australian Business Process Outsourcing Association, speaks at The International Outsourcing Summit (IOS) held in Manila, Philippines in October 2011…

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New Worlds

September 28, 2011 |

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011

Global service providers are upping the ante on their investments in emerging markets, driven by the accelerated economic growth in these regions and the relative slowdown in traditionally core … Read More

Everything old is new again

September 22, 2011 |

The “invisible hand of the market” is the term economists use to describe the self-regulating nature of the marketplace. The invisible hand concept was created to explain the conjunction of the forces of self-interest, competition, and supply and demand. There … Read More

JFPS

September 20, 2011 |

JFPS Group is the leading business performance enhancement company with affiliate partners across the globe. As a world-class business intelligence provider, JFPS Group provides business executives with knowledge and skills through conferences, professional training, in-house training and consulting.

JFPS Group … Read More

Fleming Gulf Conferences

September 13, 2011 |

With a rich history of producing high quality, industry specific business events around the world , Fleming Gulf Conferences is one of the leading names in the business intelligence industry.

Our dynamic team of conference professionals have been responsible for … Read More