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Outsource magazine: thought-leadership and outsourcing strategy | June 26, 2017

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Everything old is new again

September 22, 2011 |

The “invisible hand of the market” is the term economists use to describe the self-regulating nature of the marketplace. The invisible hand concept was created to explain the conjunction of the forces of self-interest, competition, and supply and demand. There … Read More

The Australian outsourcing journey

September 5, 2011 |

Outsourcing has evolved and seen a number of major changes over the last 15 years. For a long time the industry in Australia was battling negative perceptions because of a disproportionate level of scrutiny driven by accent-neutralisation challenges with outbound … Read More

Recruitment challenges in Asia Pacific: the sustainability of talent acquisition?

August 18, 2011 |

Last week I was meeting with HR and business leaders to understand how their talent acquisition strategies were coping with the pressure for growth in Asia, specifically greater China. In this short article I will discuss the key trends and … Read More

Give me a home among the gum trees…

August 9, 2011 |

Give me a home among the gum trees With lots of plum trees A sheep or two, a k-kangaroo A clothesline out the back, Verandah out the front And an old rocking chair… – Wally Johnson and … Read More

Australian Carbon Tax equals zoom and boom for the outsourcing sector

July 20, 2011 |

As soon as one mentions the Carbon Tax and its impact on the Australian economy the conversation turns to “gloom and doom” but I believe that people are not looking at it the right way: I think that the carbon … Read More

The impact of the new carbon tax on the Australian outsourcing industry

July 11, 2011 |

Australian treasurer Wayne Swan says new Treasury data shows the impact of a carbon tax on emissions-intensive industries would be negligible compared with the pressure caused by the fluctuating Australian dollar.

Professor Bruce Chapman president of the Economic Society of … Read More

Public sector shared services: no more excuses!

June 9, 2011 |

What is the state of play in the public sector? Recent news stories regarding massive cost overruns in – and the possible cancellation of – Western Australia’s hitherto-lauded Office of Shared Services have brought questions over the value of shared … Read More

Q&A: Krist Davood, Schiavello

April 27, 2011 | 1

Krist Davood is CIO for Schiavello Group, an Australia-based construction, design and manufacturing organisation. Prior to his appearance at the 11th Annual European Shared Services & Outsourcing Week in Amsterdam, May 9-11, we spoke with Krist about the rigours of … Read More

The rise and rise of China – will the bubble burst?

January 28, 2011 |

In a recent article by Hamish McDonald of the Sydney Morning Herald about population growth in Asia, McDonald suggested that in mainland China, population is still growing and will peak around 2030 at somewhere between 1.39 and 1.46 billion.

Growth … Read More

China, the Cloud and building bridges

January 20, 2011 |

It’s been busy for the last few weeks as we drew a line under 2010. In Australia we are all starting to drag ourselves back to work after our break (although many will not come back until after the Australia … Read More

Australian dollar gives boost to virtual malls

November 18, 2010 |

The current value of the Australian dollar is panicking Australian retailers.

Shoppers are leveraging off the strength of the Australian dollar and availing themselves of tax-free bargains on overseas websites. All of the usual Christmas items, i.e. fashion, clothes, electronics, … Read More

Australia needs to really engage with Asia

November 10, 2010 |

Australian former World Bank President James Wolfensohn returned to Sydney last week with a key message for his fellow Australians.

The message is that Australia should be prepared for a radical global transformation, in which China, India and the rest … Read More

The rise and rise of the Australian dollar is driving offshoring

October 28, 2010 |

Most economists are tipping interest rates in Australia will rise shortly. The Reserve Bank of Australia has a Gross Domestic Product (GDP) target growth range between 2% and 3% and if inflation looks like it’s going to rise above the … Read More

I love a sunburnt country, a land of sweeping plains…

October 8, 2010 |

As I write, it’s early Saturday morning on the October long weekend. I am flying in a SAAB 340 turbo prop over southern New South Wales on my way to Melbourne from Wagga Wagga.  My travel plans, coincidentally, are intermingled … Read More

Australia – the really lucky country

September 23, 2010 |

I have been making a lot of calls lately only to get a voice message that says, “Sorry that I am not here to take your call, as I am in (insert Asian city).” In today’s economic environment, ever-decreasing profit … Read More

Economics is a great leveller

September 16, 2010 |

“You are taking away jobs and making so many jobless in the US,” said a visitor to the Offshore Centre that I headed in my previous job, giving me a smirk.  I replied, “Before continuing, I would like to show … Read More