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Outsource magazine: thought-leadership and outsourcing strategy | June 26, 2017

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Phone Home

September 20, 2010 |

Contact centres are an indispensable part of modern business; offshoring is a crucial tool for many organisations. But making them work in combination can prove more than a headache – so much so that backshoring work is increasingly on the … Read More

Germany Focus

September 20, 2010 |

Europe’s largest economy has never fully embraced the outsourcing agenda – despite many of its largest organisations having outsourced for years. But could Germany’s domestic market be heading for a boom thanks to developments lower down the pyramid?

As the … Read More

Follow the Paper Trail

September 20, 2010 |

How to transition from paper-based to virtual documentation can be a challenge for any office – let alone if those activities are at the core of your business. But, as Pitney Bowes’ Richard Thompson explains, his company is benefiting from … Read More

From Belarus to Infinity – and Beyond

September 20, 2010 |

Formed in 1993 in a newly independent Belarus, IBA Group has grown to be one of Eastern Europe’s largest IT service providers. Outsource spoke with IBA Group President Sergei Levteev about the company’s origins, current activities and future challenges.

Outsource: … Read More

SME Outsourcing

September 20, 2010 | 3

It’s the great undiscovered country – but with such a huge potential for gains and savings, why is the SME market still such an underdeveloped space?

Outsourcing is nothing new to SMEs – they have been outsourcing in one form … Read More

RPO Comes of Age

September 20, 2010 |

For some organisations, RPO is just another buzz word. For a growing proportion of businesses worldwide, however, outsourcing the recruitment process is resulting in the same kind of mouth-watering efficiency and cost gains as other, more familiar forms of outsourcing

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The Post-Election Landscape

September 17, 2010 |

It’s the greatest British political story of our age – but what does the advent of coalition politics mean for the sourcing space in the UK? With a government set on cutting, whatever the cost, this should be a magic … Read More

A Mather of Principle

September 17, 2010 |

As the Scottish Government’s Minister for Enterprise, Energy & Tourism, Jim Mather has a diverse portfolio that’s particularly critical in times of economic uncertainty. But, as he tells Outsource, while times may be tough for the UK in general, he’s … Read More

Sharing the Burden

September 17, 2010 |

Shared services abound in the private sector – and are proving an increasingly common strategy in the UK’s public sector too. But, asks Rachel Gordon, why aren’t they more so – and why aren’t there more success stories out there?

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Capita backs high-volume scanning to deliver best practice

September 15, 2010 |

UK’s premier Business Process Outsourting company installs industry-leading ibml ImageTrac

In May 2006 Darren Diss, Scanning Bureau Manager at Capita Total Document Solutions, began his search for a solution to replace the company’s aging desktop scanners…

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CDS Global achives ImageTrac ROI in less than two months

September 15, 2010 |

In June 2008 CDS Global, an international mid-sized business process outsourcer (BPO) with operations located in the UK, USA, Canada and Australia, was approached with a major business opportunity that presented senior management with a significant throughput challenge. North … Read More

Post-Election Thoughts (Part 2)

September 10, 2010 |

As part of the research into the lead article for the autumn issue of Outsource (Outsource 21, out now – see our Subscriptions page to find out how you can receive the magazine), on sourcing in the post-election landscape, we … Read More

Interview: Chris Halward, NOA Programmes Director

September 10, 2010 |

Chris Halward is Programmes Director for NOA Pathway, and the MD of training organisation True North. He is an associate tutor at Middlesex University.

Outsource spoke with Chris at the EOA Summit in Brussels in June 2010, discussing Pathway … Read More

Scottish Development International

September 9, 2010 |

Scottish Development International (SDI) is a joint venture between the Scottish Government, Scottish Enterprise and Highlands and Islands Enterprise. SDI works to attract inward investment and knowledge to Scotland in order to help the economy grow. SDI also works to … Read More

Europe 2010 – Delivering Inclusive Growth: Lessons from the Lisbon Strategy

September 8, 2010 |

A panel debate from the World Economic Forum in 2010.

“Delivering Inclusive Growth: Lessons from the Lisbon Strategy

The Lisbon Strategy launched in 2000 set the goal of making Europe the most competitive economy in the world with full … Read More

France a Hub for Emerging Biotech Outsourcing Field

September 8, 2010 |

A Global Atlanta presentation on the development of a new hot spot for pharma outsourcing.

“Contract Research Organisations are hired, often by larger pharmaceutical companies, to perform one of the most critical tasks in developing any new drug or … Read More