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Outsource magazine: thought-leadership and outsourcing strategy | June 24, 2017

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e-know.net Limited

June 30, 2011 |

e-know.net is a dynamic UK managed services provider, delivering outsourced IT solutions from bespoke managed desktops, business continuity and DR, through to enterprise applications on a Software-as-a-Service basis.   In recent years e-know.net has made a multi-million pound investment in its data centre capability, … Read More

TOP TEN: Repairing Troubled Relationships

June 30, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

When it comes to dealing with troubled outsourcing relationships, we all seem to be just a little bit mad. Twenty-plus years into a reasonably mature business model, … Read More

The vanilla outsourcing machine

June 29, 2011 |

The mainstream IT world seems to distrust individuality and homogenises it away quickly. For instance, in order to remove existing proprietary lock-in and prevent any more from developing, we all moved to Unix and Wintel and ITIL. It’s fair to … Read More

Setting the Standard

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

The National Outsourcing Association is representing the UK’s outsourcing professionals on the British Standards Committee developing the Draft British Standard on Collaborative Business Relationships BS11000. Here Adrian … Read More

Greening the Chain

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

As sustainability moves up the corporate agenda, driven by its increased importance to consumers, knowing just how green your supply chain is – and could be – is … Read More

Private Properties

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Privacy issues have been a minefield in offshore outsourcing projects for many years.  That minefield has become even more explosive with the publication of a new data … Read More

Ten Ways to Shake Your World

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

 

 

It’s long past time for a change in the way outsourcing contracts are negotiated and managed. In 1968 the legal scholar Ian R. Macneil observed that … Read More

Changing the World

June 29, 2011 | 1

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Matt Barrie is the CEO of Freelancer.com, connecting buyers of products and services with individuals around the world willing to provide them, via a model which has … Read More

Seeing Through the Cloud

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

“Cloud” is the word on everyone’s lips – but what does the advent of the cloud model actually mean for the global outsourcing space? What are the … Read More

The World According to Steve

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

He’s a two-time presidential candidate, the editor-in-chief of one of the most influential publications on the planet, and one of America’s most respected political commentators – and … Read More

Never the Twain?

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

I was delighted to be asked to write for this fine magazine, but felt guilty as I haven’t been a regular reader until recently. That’s perhaps due in … Read More

A Logica Progression

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Andrew De Cleyn is MD, UK Outsourcing at major IT, BPO and consultancy provider Logica. We caught up with Andrew to get his take on changes in … Read More

Touching Base

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

A cloud solution can help a diffuse workforce maintain a coherent, coordinated approach to customer relationship management. Here’s why…

The sales director is in Manchester. The marketing … Read More

Moving On Up

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

PR Chandrasekar is the CEO of Hexaware Technologies, a global provider of IT and process outsourcing services. With a growing global footprint and a blossoming reputation within … Read More

An Excellent Process…

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Outsource recently partnered with the Process Excellence Network (PEX), a global community of process improvement, process excellence and business process management professionals. In advance of PEX’s forthcoming … Read More

Talentspotting

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Yvonne Williams is MD of MDA Executive Resourcing and a board member of the NOA (not to mention a member of the Outsource Editorial Board). As such, … Read More