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Outsource magazine: thought-leadership and outsourcing strategy | May 29, 2017

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Middle East/Africa

Outsourcing to South Africa

September 8, 2010 |

From Zennovation, Zensar Technologies.

“Zensar Technologies’s Global CEO and Vice Chairman , Dr. Ganesh Natarajan speaks about how South Africa can grow as an outsourcing hub and how both India and SA can cooperate and work with each other”

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Op2i Outsourcing Survey 2008 Exec Summary

September 7, 2010 |

In October 2008 Op2i launched a survey to understand the state of the outsourcing market, given the current economic downturn and perceived view that there was a fundamental shift from Outsourcing 1.0 to 2.0.

The survey had already gathered … Read More

Op2i Outsourcing Survey Report

September 7, 2010 |

In October 2008 Op2i launched a survey to understand the state of the outsourcing market, given the current economic downturn and perceived view that there was a fundamental shift from Outsourcing 1.0 to 2.0.

The survey had already gathered … Read More

Interesting times…

September 6, 2010 |

These are indeed interesting times! For one, whoever thought I would be writing a column for Outsource magazine- me, a Kenyan who only got into the outsourcing space five years ago? Hmm: interesting times!

Even more interesting is how much … Read More

FIPA UK

September 1, 2010 |

Why invest in Tunisia? Identification of competitive niches for investment Thanks to prospective studies carried out by worldly-known consulting firms and/or Tunisian specialized establishments.Organization of marketing events Both general and sector-oriented, on investment and partnerships, to get investors closer … Read More

Gartner names offshore Top 30

November 30, 1999 | 2

While India remains the prime location for IT offshoring, new contenders have entered the market, according to analyst firm Gartner, which has published a list of 30 destinations for outsourcing.

The countries were rated according to 10 criteria that will … Read More

KenCall Hosts Singapore – IDA

November 30, 1999 |

News that on Wednesday 10 February 2010, KenCall, the up and coming outsource service provider and call centre in Kenya, hosted senior officials from Singapore suggests not only that Africa is a growing outsource destination but also that it’s no … Read More

Egypt – BPO for many applications

November 30, 1999 |

While much of the Arab world relies on what lies under its desert sands for the wealth on which economies can be built, some have to rely on a more traditional but, many would say, more sustainable resource – the … Read More

When speed matters

November 30, 1999 |

Sometimes, the news is reassuringly conventional and all the more practical for that. Take the 24 March 2010 announcement from Kenya’s largest BPO provider and outsource call centre operator, KenCall that it has “launched a pioneering new Rapid Transition contact … Read More

Q&A: Dilbagh Gill, Mahindra Satyam

November 30, 1999 |

At the forthcoming FIFA World Cup in South Africa, an indispensable role will be played by India-based provider Mahindra Satyam, who in 2007 (in its previous incarnation as Satyam) secured the contract with global football administrators FIFA to provide … Read More