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Outsource magazine: thought-leadership and outsourcing strategy | May 29, 2017

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CCSI Technology Solutions rebrands

November 30, 1999 |

IT outsourcing specialist CompuCom Systems has rebranded its Canadian operations from CCSI Technology Solutions to CompuCom Canada, according to a company statement earlier this week. The name-change means all CompuCom’s North American operations will now enjoy brand homogeneity with one … Read More

Adapting with Component Outsourcing

November 30, 1999 |

By Christy Bremner, Global Head of PORTIA, Thomson Reuters

The financial crisis has prompted a number of asset managers to outsource at least part of their operations to save money and focus on their core competencies. Fund managers are taking … Read More

AECOM wins US Army, road deals

November 30, 1999 |

California-based AECOM Technology has announced the award of a design and planning contract by the US Army Corps of Engineers worth over $21 million (£14.6m). The deal covers the new US Army Pacific Command & Control Facility Complex in Fort … Read More

Cloud awards shortlist revealed

November 30, 1999 |

The Cloud Computing World Forum, due to take place June 29th-July 1st at London’s Olympia, has announced the shortlist for the Cloud Computing World Series Awards 2010. The Awards will take place from 5.30pm on the first evening of the … Read More

Documentary Evidence

November 30, 1999 |

While the paperless office remains an elusive holy grail for most organisations, there are some sectors that are more document driven than others – such as finance, insurance, healthcare and manufacturing vertical industry markets.

According to a recent multi-disciplinary study … Read More

Top Three Workforce Training Trends

November 30, 1999 | 1

By Tracy Cox, Director of Performance Consulting for Raytheon Professional Services, LLC

A Time of Unprecedented Change

Isaac Asimov once said, “The only constant is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible … Read More

Egypt – BPO for many applications

November 30, 1999 |

While much of the Arab world relies on what lies under its desert sands for the wealth on which economies can be built, some have to rely on a more traditional but, many would say, more sustainable resource – the … Read More

Syntel launches Chennai facility

November 30, 1999 |

US-based provider Syntel has announced the creation of a 29-acre, 10,000-staff IT Special Economic Zone in Chennai, India. The multi-phase project is scheduled for completion in two years, with Syntel investing in excess of $50 million (£34.3m), and was inaugurated … Read More

IBM to buy Sterling Commerce

November 30, 1999 |

IBM has announced it is to purchase Sterling Commerce from AT&T in a cash deal worth $1.4 billion (£976m). The acquisition will “expand IBM’s ability to help organizations create more intelligent and dynamic business networks by simplifying and automating the … Read More

Ofcom to crack down on silent calls

November 30, 1999 |

UK call centres will have to take greater precautions to prevent repeated silent calls to consumers and businesses, according to telecoms regulator Ofcom. The organisation is considering implementing measures including a ban on multiple calls to answer phones following a … Read More

Equitable Life does BlackRock deal

November 30, 1999 |

Insurer Equitable Life has announced the appointment of investment manager BlackRock as a provider of risk and investment management services for its over 400,000 policyholders. The deal, announced at the beginning of this week, goes live in October this year … Read More

Custom apps focus for UK ITO

November 30, 1999 |

A survey released this week shows that custom applications top the agenda for outsourcing amongst IT directors in the UK. The study, carried out by Vanson Bourne on behalf of Spain-based outsource provider Valueshore, says that 61% of the 200 … Read More

When speed matters

November 30, 1999 |

Sometimes, the news is reassuringly conventional and all the more practical for that. Take the 24 March 2010 announcement from Kenya’s largest BPO provider and outsource call centre operator, KenCall that it has “launched a pioneering new Rapid Transition contact … Read More

Nasscom prepares for US lobbying

November 30, 1999 |

Indian IT/ITES association Nasscom is to attend the Global Services Summit in Washington, DC on September 22 to make the case for an outsourcing-friendly immigration policy to the Obama administration, the Indian press reported this week. Delegates from a number … Read More

DHL Procurement Outsourcing set up

November 30, 1999 |

Deutsche Post DHL, the world’s largest logistics group, has launched a procurement outsourcing service to offer cost-savings to both public- and private-sector organisations through “transformational” outsourcing. The new entity – DHL Procurement Outsourcing – will be based in the UK … Read More