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Outsource magazine: thought-leadership and outsourcing strategy | March 29, 2017

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Philippines

Martin Conboy at the IOS

October 24, 2011 |

Outsource columnist Martin Conboy, President of the Australian Business Process Outsourcing Association, speaks at The International Outsourcing Summit (IOS) held in Manila, Philippines in October 2011…

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TeamAsia

September 6, 2011 |

TeamAsia is an award-winning strategic marketing communications firm that develops place, corporate, and personal brand strategies, creative concepts, and marketing communications programs and campaigns incorporating events, public relations, and Web 2.0 tools for its clients. Its core businesses include design … Read More

Recruitment challenges in Asia Pacific: the sustainability of talent acquisition?

August 18, 2011 |

Last week I was meeting with HR and business leaders to understand how their talent acquisition strategies were coping with the pressure for growth in Asia, specifically greater China. In this short article I will discuss the key trends and … Read More

Private Properties

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Privacy issues have been a minefield in offshore outsourcing projects for many years.  That minefield has become even more explosive with the publication of a new data … Read More

Q&A: Chandran Nair

June 2, 2011 |

Chandran Nair is a Malaysia-born environmentalist, the founder of the Global Institute For Tomorrow (GIFT), and an internationally recognised speaker on globalisation and related issues. His latest book, Consumptionomics: Asia’s Role in Reshaping Capitalism and Saving the Planet, was published … Read More

Q&A: Emma Teodoro, CAI-STA

May 4, 2011 |

Emma Teodoro is the president of CAI-STA, a Philippines-based service provider delivering services to global clients in a wide range of verticals. Outsource spoke with Emma about her business, the advantages and challenges facing providers in the Philippines, and what … Read More

CAI-STA Philippines Inc.

April 13, 2011 |

Contact Person: Dr. Emma V. Teodoro

Position: President

Company Size: 150 (Philippines); 2,500 (CAI world-wide)

No. of Branches or Offices: 2 in the Philippines and 20 in the United States, Canada, South America, China, Australia and Europe

Service Offerings: Application … Read More

Arbitrage Now

March 31, 2011 |

This article originally appeared in Outsource Magazine Issue #23 Spring 2011

Labour arbitrage has been one of the key drivers of the global outsourcing boom. But for how much longer? And which organisations are best placed to make the very … Read More

The Legal Process

December 15, 2010 |

Legal process outsourcing (LPO) is an increasingly popular option for organisations globally. But will it prove revolutionary for the legal industry? We take a look at why businesses are currently embracing the model – while three commentators from across the … Read More

Formanek on Pharma

December 15, 2010 |

Kay Formanek is Executive Partner for Accenture Life Sciences in EALA, and a keen observer of the way companies in the pharma and life sciences space are leveraging outsourcing to generate savings and increase value. We spoke with Kay about … Read More

Location, location, location

October 7, 2010 |

Driven by technological forces and the associated communications revolution that have fuelled globalisation over the last 30 years, outsourcing has emerged as perhaps the key strategic business process essential for the successful modern-day organisation. The large-scale outsourcing of manufacturing jobs … Read More

Nothing north of Watford

September 21, 2010 |

“Make it In America” is Obama’s newest jobs battle cry. Not to be undone, David Cameron went to Bangalore to push for jobs creation in Britain. With unemployment in the US alone at over 1.4 million people who have been … Read More

Make IT Philippines

September 7, 2010 |

A video extolling the virtues of the Philippines as an outsourcing destination, presented by the Philippines Trade & Investment Centre, London.

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Cognizant expands in Manila

September 3, 2010 |

BPO provider Cognizant has announced the expansion of its Manila delivery centre less than a year after opening the facility. The unit, which provides back-office and contact centre support to clients worldwide, could treble in size from its current base … Read More

ILO: insomnia for BPO Filipinos

September 3, 2010 |

A survey carried out by the International Labour Organisation (ILO) of the United Nations has reported that Filipinos working in the country’s booming BPO industry are highly susceptible to work-related illnesses and conditions – at the same time as earning … Read More

Q&A: Vic Khan, AMS Shared Services

November 30, 1999 |

At the forthcoming 2nd Shared Services Exchange  conference in The Hague (taking place 26-28 September), one of the highlights of the programme is set to be the second-day plenary debate on “Recruitment & Retention: Sustaining a global talent pool” where … Read More