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Outsource magazine: thought-leadership and outsourcing strategy | March 29, 2017

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South/Central Asia

Q&A: Alejandro Camino, Softtek

December 14, 2016 |

Alejandro – Alex – Camino is the CMO of Mexico-based IT provider Softtek, and a prominent and increasingly influential thought leader in the Western Hemisphere’s nearshore sector (including playing a key role in the development and growth of theLatAm Alliance). … Read More

SIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of Outsource Magazine

January 15, 2016 |

Press release: Jacksonville, Fla. (PRWEB) January 12, 2016

SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource magazine and welcomes Jamie Liddell to the SIG executive team.

Jamie joins SIG to head … Read More

More bang for your buck: four ways impact sourcing adds value to your outsourcing spend

January 29, 2015 |

In the past several years, socially responsible outsourcing has increased in scale and quality, becoming a commercially viable solution and an emerging market trend. Recognitions by the Global Sourcing Council, IAOP, the Rockefeller Foundation, plus research by Accenture, Avasant, Everest … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Quality trumps cost-cutting in outsourcing shift

May 29, 2013 |

Businesses are increasingly prioritising quality over cost in terms of which countries and which firms they turn to for their outsourcing needs. Companies are seeking more sophisticated skills and capabilities to adapt to the ever-faster pace of change in business … Read More

Q&A: Ankur Mithal

January 8, 2013 |

Ankur Mithal has spent over two decades in the worlds of finance and, latterly, BPO, and recently authored Some Method, Some Madness: Managing BPO in India, a ground-breaking attempt to “capture the essence of managing the diverse and ever-changing domain … Read More

Bangladesh: the new kid on the block

January 2, 2013 |

I have just come back from Digital World 2012 and a BPO conference in Bangladesh. I was a guest of the Bangladesh Association of Call Centers & Outsourcing (BACCO). This was the first time that I had visited Bangladesh and … Read More

The India sourcing toolkit

September 28, 2012 |

You’ve received board approval, and like many corporations your board decided the outsourcing destination to be India (the Mecca of outsourcing). As project lead you’ve worked very hard to select the right vendor as partner or decided to go captive. … Read More

Legal considerations when outsourcing to India

July 30, 2012 |

Over the last 20 years India has created a place for itself as a global technology services hub and is now one of the preferred outsourcing locations. Initially, the draw was a source of cheap but educated labour; however, India … Read More

Can little Sri Lanka compete on the global BPO stage?

July 24, 2012 |

I recently visited Sri Lanka, three years on from the end of a separatist civil war, and the country is mending itself and gearing up to get a piece of the BPO pie. Sitting in the shadow of the monster … Read More

Asia has so much more to offer

April 12, 2012 |

I was reading an article in the Sydney Morning Herald by Tim Soutphommasane of Monash University about how each Australian generation seems to discover Asia as though the region were revealed to it for the first time. He wrote about … Read More

Q&A: David Eveleigh, BT Global Services

April 5, 2012 |

This article originally appeared in Outsource Magazine Issue #27 Spring 2012

David Eveleigh is General Counsel, BT Global Services – BT Legal. In advance of his presentation at the Legal, Regulatory & Compliance Conference 2012, we spoke with David about … Read More

Salvo Global

April 3, 2012 |

What we do

Salvo is in the business of Corporate Events, operating in the B2B (business-to-business) environment and servicing corporate entities of varied Industries. As a Business networking company, Salvo differs in business nature from just an events management company … Read More

Legal Process Outsourcers don’t fall foul of Indian Advocates Act

March 21, 2012 |

After almost two years of false starts, adjourned hearings and painfully slow progression through the Indian courts, the Madras High Court finally ruled last month that foreign law firms can advise on international law and take part in international arbitration … Read More

Can China’s IT Services market live up to the hype?

March 16, 2012 |

Since 2006, China’s market for the outsourcing of technology services has experienced rapid growth and has been heralded as a challenger to India’s market dominance. According to China’s Ministry of Commerce, the total contract value of executed outsourcing contracts in … Read More

Newly emerging offshore centres move centre-stage

February 17, 2012 |

A consistent theme at outsourcing conferences and the topic of discussion at seminars and web forums is the rise of China and India as outsourcing powerhouses. However, while the outsourcing giants of each country are likely to play a bigger … Read More