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Outsource magazine: thought-leadership and outsourcing strategy | June 24, 2017

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South/Central Asia

Relationship and openness: key ingredients for successful offshore transitions

February 6, 2012 |

Jeroen Jacobs, René van Kleef and Samir Kumar Parija look at success factors in the offshoring process…

Transitions of IT services are always a challenge to execute successfully, but intercontinental transitions contain some specific challenges to deal with. There are … Read More

Indian ITO: a three-part plan for achieving non-linear revenue growth

January 31, 2012 |

Technology has always aimed to change the status quo by making it effective to perform business functions. The success of technology in business is measured by the impact it creates on the top line or bottom line, either by allowing … Read More

UN/WTO International Trade Centre (ITC)

January 12, 2012 |

Formed in 1964, ITC has been the focal point within the United Nations system for trade related technical assistance (TRTA).

In line with our joint mandate from the World Trade Organization (WTO) and the United Nations through the United Nations … Read More

New Worlds

September 28, 2011 |

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011

Global service providers are upping the ante on their investments in emerging markets, driven by the accelerated economic growth in these regions and the relative slowdown in traditionally core … Read More

Taking the Chair

September 28, 2011 |

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011

Earlier this year Rajendra ‘Raji’ Pawar, co-founder and chairman of IT services organisation NIIT, took on another chairmanship: that of the Executive Council of NASSCOM for the year 2011-12. … Read More

Cracking the Wip

September 28, 2011 |

This article originally appeared in Outsource Magazine Issue #25 Autumn 2011

Rajan Kohli is Wipro Technologies’ CMO, responsible for developing – and protecting – one of the most prominent brands in international outsourcing. Outsource got together with Rajan over the … Read More

Fleming Gulf Conferences

September 13, 2011 |

With a rich history of producing high quality, industry specific business events around the world , Fleming Gulf Conferences is one of the leading names in the business intelligence industry.

Our dynamic team of conference professionals have been responsible for … Read More

Why Santander and New Call Telecom came back to Blighty

July 25, 2011 |

As India teeters on the brink of double-digit inflation, Santander and New Call Telecom announce that they are bringing operations back to the UK. While this job creation is excellent news for the people of Burnley, Liverpool, Leicester and Glasgow, … Read More

The Talent Question

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

India might be the outsourcing heartland of the world but concerns are constantly being raised about its ability to deliver the requisite number of qualified employees for global … Read More

Private Properties

June 29, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Privacy issues have been a minefield in offshore outsourcing projects for many years.  That minefield has become even more explosive with the publication of a new data … Read More

An Excellent Process…

June 28, 2011 |

This article originally appeared in Outsource Magazine Issue #24 Summer 2011

 

Outsource recently partnered with the Process Excellence Network (PEX), a global community of process improvement, process excellence and business process management professionals. In advance of PEX’s forthcoming … Read More

Outsourcing IT Q&A: what is IPv6 and why does my business need to know about it?

April 1, 2011 |

You have probably seen the stories in the national press recently forewarning of an impending collapse of the internet. These articles claim that the internet is, quite simply, running out of space, due to the fact that the Internet Protocol … Read More

Arbitrage Now

March 31, 2011 |

This article originally appeared in Outsource Magazine Issue #23 Spring 2011

Labour arbitrage has been one of the key drivers of the global outsourcing boom. But for how much longer? And which organisations are best placed to make the very … Read More

ELECTRONICS AND COMPUTER SOFTWARE EXPORT PROMOTION COUNCIL (ESC)

March 8, 2011 |

ESC is the pioneer of Indian ICT Exports with a large membership of Indian ICT enterprises. ESC is committed to assist member exporters compete globally and maintain their supremacy in the IT and electronics sector by creating a conducive, enabling … Read More

How outsourcers manage human capital (Part 2)

February 24, 2011 |

Outsourcers continue to enter new markets requiring them to make decisions on management styles.  Do they keep with their home business culture, spreading it across the world or adapt to local needs?

This is the second part (read the first … Read More

Indian prison workers in outsourcing: more questions than answers?

February 16, 2011 |

Last week, I was asked to comment on a report in The Guardian which highlighted a scheme in India aimed at turning inmates at a high-security prison near Hyderabad, into  ‘outsourcing providers’ for local firms – and eventually, it is … Read More