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Outsource magazine: thought-leadership and outsourcing strategy | April 28, 2017

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Q&A: Alejandro Camino, Softtek

December 14, 2016 |

Alejandro – Alex – Camino is the CMO of Mexico-based IT provider Softtek, and a prominent and increasingly influential thought leader in the Western Hemisphere’s nearshore sector (including playing a key role in the development and growth of theLatAm Alliance). … Read More

How far are European countries moving forward with open data?

November 4, 2016 |

Open data – that is, publically available data that is free for all to use – is set to have a monumental impact on societies in the next five years. Whether it’s information regarding public transport, city policy or city … Read More

Go digital to build customer trust

August 19, 2016 |

Consumers are becoming both more loyal and trusting of their banks and insurers according to a survey of 3,000 consumers in Germany, Spain and the UK. The research, titled Youbiquity Finance 3, is the latest in the BT- and Avaya-supported … Read More

SIG (Sourcing Industry Group) Expands Global Footprint with Acquisition of Outsource Magazine

January 15, 2016 |

Press release: Jacksonville, Fla. (PRWEB) January 12, 2016

SIG, the premier membership organization for sourcing, procurement and outsourcing executives, today announces the acquisition of Outsource magazine and welcomes Jamie Liddell to the SIG executive team.

Jamie joins SIG to head … Read More

System Rollback Solution: Restore System Remotely Using Stable Disk Images

November 11, 2014 |

 

Apriorit and Fractalia, a Spanish IT company, a leader in robust and effective solutions for managing and controlling large networks of computers, started their partnership with a project of developing a software fault tolerance solution for specialised and … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

Xchanging

February 6, 2013 |

What we are

Xchanging provides business processing, technology and procurement services internationally for customers across multiple industries.

What we do

Xchanging brings innovation, thought leadership and passion to its customers’ businesses so as to enhance performance and value. Our values … Read More

Q&A: John Dickens, NEC Europe

February 3, 2012 |

John Dickens is Shared Service Manager for NEC Europe Ltd. In advance of his presentation at SSON’s Finance Transformation Europe 2012, taking place February 14-16 2012 at the Bloomsbury Hotel, London, we spoke with John about his organisation’s transformational journey, … Read More

Breaking the data protection deadlock

August 3, 2011 |

The News of the World phone hacking scandal and Twitter superinjunction furore are the latest headaches for those who seek to outsource and profit from the legal flow and storage of information.

Of course, phone-hacking by a minority of journalists … Read More

Q&A: Federico Florez

May 3, 2011 |

Federico Florez is Global CIO at construction, transportation and infrastructure multinational Ferrovial. In advance of his participation in the 3rd Annual Cloud Computing World Forum (to be held at London’s Olympia exhibition centre June 21-22) we spoke with Federico about … Read More

Q&A: Wolfgang Benkel, Forrester Research

March 31, 2011 |

Wolfgang Benkel is Principal Analyst at Forrester Research, working out of Frankfurt, Germany. His latest report looks at the outsourcing of IT infrastructure within Europe; we spoke with Wolfgang about some of the differences between the European and US models, … Read More

Europe 2010 – Delivering Inclusive Growth: Lessons from the Lisbon Strategy

September 8, 2010 |

A panel debate from the World Economic Forum in 2010.

“Delivering Inclusive Growth: Lessons from the Lisbon Strategy

The Lisbon Strategy launched in 2000 set the goal of making Europe the most competitive economy in the world with full … Read More

Gartner names offshore Top 30

November 30, 1999 | 2

While India remains the prime location for IT offshoring, new contenders have entered the market, according to analyst firm Gartner, which has published a list of 30 destinations for outsourcing.

The countries were rated according to 10 criteria that will … Read More

Custom apps focus for UK ITO

November 30, 1999 |

A survey released this week shows that custom applications top the agenda for outsourcing amongst IT directors in the UK. The study, carried out by Vanson Bourne on behalf of Spain-based outsource provider Valueshore, says that 61% of the 200 … Read More