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Outsource magazine: thought-leadership and outsourcing strategy | June 24, 2017

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Winds of change: reflections on US healthcare reform (Part 2)

January 11, 2011 |

Last month, we began our discussion on US healthcare reform will impact outsourcing providers.  Healthcare reform – officially titled The Patient Protection & Affordable Care Act or PPACA – became law in the United States on March 23, 2010.  In … Read More

Swimming lessons for outsourcing

January 4, 2011 |

Outsourcing is a lot like swimming: taking chances is apt to result in catastrophic consequences. Thinking back to my early childhood my mother was quite specific about the rules that I had to follow when it came to swimming.  While … Read More

After the Crisis

December 16, 2010 |

In our new “Provider Perspective” series, each issue Outsource will be gauging the views of members of the provider community on key topics and trends within the outsourcing space. This time round, we look at the new financial services landscape … Read More

The Legal Process

December 15, 2010 |

Legal process outsourcing (LPO) is an increasingly popular option for organisations globally. But will it prove revolutionary for the legal industry? We take a look at why businesses are currently embracing the model – while three commentators from across the … Read More

The LSO View

December 15, 2010 |

Leah Cooper is Director, Legal Services Outsourcing, for CPA Global, a leading provider of outsourced legal services and intellectual property management. We met with Leah to get her take on the ongoing expansion of the LSO space, and the changing … Read More

Formanek on Pharma

December 15, 2010 |

Kay Formanek is Executive Partner for Accenture Life Sciences in EALA, and a keen observer of the way companies in the pharma and life sciences space are leveraging outsourcing to generate savings and increase value. We spoke with Kay about … Read More

The Professional Perspective

December 14, 2010 |

The impact of the immigration question upon outsourcing is an issue affecting every corner of the outsourcing space – so in addition to our lead feature, and our provider interview, in the Winter 2010 issue we threw the debate open … Read More

Wish They Weren’t Here?

December 14, 2010 |

The anti-immigration lobby in the US is growing in strength and prominence. But what does this have to do with outsourcing? We take a look…

Many of the voters who turned out in November’s mid-term elections to deliver the Democrats … Read More

The Provider View

December 14, 2010 |

Antonio Moreira is CEO North America for Stefanini, a global services company founded in Brazil (and US-incorporated since 2001) with offices in 16 countries worldwide. Outsource spoke with Antonio to get a provider’s perspective on the immigration question…

outsource: Antonio, … Read More

Starting with risk in mind

December 7, 2010 |

Before we get too joyous with the festivities descending upon us, I thought it important to remind ourselves of what sourcing governance must be all about – managing risk.

When I hear folk talking about the massive rewards that are … Read More

Skip the “pick and plunk” – use storyboards to plan your solution sell

December 3, 2010 |

When responding to RFPs, service providers all too often fail to devote optimal thought-time to the presentation of a solution that fully addresses each prospect’s unique situation. Instead, they resort to the unfruitful “pick and plunk” method, pulling content from … Read More

Obama runs into a BRIC wall

November 22, 2010 |

During Barack Obama’s first trip to India he shouted out the importance of good ties with the US, implored India to include companies like GE into its plans for infrastructure growth, and demanded that India “keep up their end of … Read More

The Knowledge Congress

November 15, 2010 |

The Knowledge Congress is a series of live webcasts produced by The Knowledge Group, LLC, which examine trends, regulatory, and technology changes across a variety of industries.

“We bring together the world’s leading authorities and industry participants through informative two-hour … Read More

Team International Inc

November 15, 2010 |

TEAM International is a US owned and managed custom software development organization headquartered in Orlando, Florida with an Offshore Development Center (ODC) based out of Kharkov, Ukraine. Our ODC is headed and led by an experienced US management team permanently … Read More

Winds of change: reflections on US healthcare reform

November 11, 2010 |

US healthcare reform, officially titled The Patient Protection and Affordable Care Act or PPACA, became law in the United States on March 23, 2010.  However with the results of this week’s US mid-term elections, many are questioning the fate of … Read More

SharedXpertise

November 9, 2010 |

SharedXpertise Summits series of conferences, webinars, and other events bring together the professions leading thinkers and practitioners to share best practices and build relationships that improve the profession of the 3 main portfolio entities.

Read More