Image Image Image Image Image Image Image Image Image Image

Outsource magazine: thought-leadership and outsourcing strategy | June 26, 2017

Scroll to top

Top

Resources

EDM Group Automates Mortgage Property Risk with Progress

March 7, 2017 |

Progress Corticon technology enables instant risk evaluation and loan decisions in seconds as opposed to days

BRACKNELL, United Kingdom–(BUSINESS WIRE)– Progress (NASDAQ: PRGS) today announced that EDM Group, a leading provider of digital mailroom services and digital transformation, has … Read More

Sleeping Well with Cloud Services

December 12, 2016 |

Not so long ago, the only way to access a new application was to install it from a floppy disk. Prehistory, huh? Now we have the Internet. Anytime. Anywhere. Everywhere: in the office, at home, in cafés, on the … Read More

Modern Business – is there any more room for outsourcing in the IT industry?

November 18, 2016 |

 

Computers, smartphones, the Internet, e-commerce and the “uberization” of numerous industries have all reshaped customers’ expectations of IT solutions. Outsourcing is one of the responses to the changes occurring within the modern corporate environment.

For the last five … Read More

Decision Automation in Action; Progress Corticon Technical Presentation & Demonstration

November 9, 2016 |

Decision Automation or Business Rules Management Systems (BRMSs) support an important architectural approach to organising software where business rules are managed independently from the application code.

The key benefit of this approach is the agility with which rules can … Read More

Pay the price of a low price, or why nearshoring is replacing typical offshoring

October 31, 2016 |

Many people ask themselves if price should be the most important factor in the process of selecting an IT service provider. Is the cheapest option always the best one? It might be true, but there are some conditions. In this … Read More

Big Problems, Big Ideas and New Ways of Looking at Things

October 31, 2016 |

This month’s SIG Global Summit in Carlsbad, CA featured a wide range of expert speakers and engaging topics, including 1) the increasing importance of third-party risk management, and 2) the competitive imperative to leverage business intelligence from big data. … Read More

Pennsylvania Department of Human Services Transforms Public Services by Automating Complex Decision Making

October 11, 2016 |

The Pennsylvania Department of Human Services (DHS) becomes the latest US government agency to boost its agility through faster and more agile decision-making by embracing a business rules management system (BRMS).

It’s easy to question whether government agencies can … Read More

UK ITDMs demand government action on STEM in Brexit wake

September 30, 2016 |

New survey from IP EXPO Europe shows 70% of ITDMs believe UK government should do more to attract young people to technology professions…

LONDON – 27 September 2016 – New research commissioned by IP EXPO Europe, Europe’s number-one enterprise … Read More

HoloLens exclusive comes to IP EXPO Europe 2016

September 26, 2016 |

Ever imagined being able to interact with the computer pixels in front of you without a screen? Just reaching into your computer to manipulate the information and visuals you’re looking at. The Microsoft HoloLens makes this a possibility. A … Read More

Digital initiatives don’t always have to start with the customers…

September 26, 2016 |

When you think of digital transformation, it’s tempting to only rework your customer-facing systems. But if you don’t upgrade your back-end systems as well, your approach may well fall short.

When a company considers the adoption of digital technology, … Read More

IP EXPO Europe announces 2016 event focussing on the future of technology post-Brexit

September 21, 2016 |

Eleventh annual IP EXPO to include a host of influential speakers

London 4 August 2016 – IP EXPO Europe, Europe’s number one enterprise IT event has today launched its 2016 IT showcase, to take place … Read More

Customer Experience Depends on Core Processes

September 2, 2016 |

Customer experience depends on core processes.  A typical enterprise has over 300 unique business processes, with up to 900 unique activities and decision-making – often complex decision-making – represents up to 70% of all tasks in core processes like … Read More

Delivering the Vision: The Three Fundamental Promises of BPO

August 10, 2016 |

 

Whether articulated explicitly or implicitly, a business process outsourcer has to deliver three fundamental expectations for their client:

  1. Service Improvement: enhance the experience of the client’s customers, employees and stakeholders
  2. Operational Efficiency: reduce the cost of day-to-day … Read More

Transforming Procurement for a Digital-First Economy

July 19, 2016 |

Business is going through a profoundly transformational period that has been called both “The Digital Era” and “The Age of the Customer”. Global innovation driven by the growth of affordable networked storage, sensory, and processing power has made possible … Read More

Adapting to rapid changes requires business agility

July 6, 2016 |

In a fast-changing environment, organizations need the agility to make changes quickly, while still efficiently automating their business rules and logic.

We all make mistakes – it’s one of the things that makes us human. It’s also one of … Read More

The RPA Opportunity in Mortgage Banking

July 6, 2016 |

Anyone who has ever purchased a home can testify to the amount of paperwork involved – credit checks, employment verifications, insurance statements, inspection reports and more. Even the slightest error such as a missing date on a form can … Read More