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Outsource magazine: thought-leadership and outsourcing strategy | September 22, 2017

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Robotic Process Automation in Practice

With all the hype about Robotic Process Automation, it’s sometimes difficult to get an accurate assessment of what this development actually means – what the model can, and can’t, achieve – and how it’s working in organisations today. With this in mind, we got together with GenFour’s Jane Youdell, Head of Operations and Lee Edwards, Head of Client Programmes, for an audio interview looking at the key pros and cons of RPA and giving some examples of how the technology is being deployed in practice.


To listen to each chapter of the interview simply click on the relevant links below…


  • Part 1: Introduction
    An introduction to our speakers and an overview of the advantages of Robotic Process Automation.

For more from our series OutsourceXplores Post-Human BPO in association with GenFour, see the series index here.

Each OutsourceXplores is a separate content series created in collaboration with a commercial partner. The Outsource editor retains final editorial control of course. For more information write to

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