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Outsource magazine: thought-leadership and outsourcing strategy | August 22, 2017

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Share your thoughts on innovation (and maybe win an HP tablet…)

Share your thoughts on innovation (and maybe win an HP tablet…)
Outsource Magazine

From an overused cliché to a driver that impacts processes, organisations, industries or society, ‘innovation’ strikes many different chords.

But the fact remains that innovation seems to be very important to businesses of all types. Organisations today are under constant pressure to improve efficiency, work smarter, and deliver their products and services in new and more competitive ways. Innovation appears to offer an answer to many of these challenges.

However the complexity of the subject can be daunting. Innovation can be a difficult concept to pin down: it means different things to different people and as a result, trying to understand or discuss it – let alone achieve it – can be a fraught process. The question also emerges of how best to drive innovation – through internal R&D, through partnering, or through other channels – and indeed, who is in charge of innovation – the CIO, CFO, COO, CEO, CMO, CDO…!

So what’s your take on the subject?

HP has partnered with Alsbridge, a leading sourcing advisory and benchmarking services firm, for a short survey on the topic.

If you are part of a buy-side organisation and you have a point of view, we would love to hear it. Qualifying participants will be given access to the full set of findings from this research and be entered into a prize draw to win one of five HP tablets.

To complete the survey, please click here.

We think there is no more important challenge facing organisations today.

Join the discussion and tell us how your organisation defines innovation; is it simply the creation of new value in an outsourcing arrangement? Or are there deeper connotations than that?

What do you aim to achieve through innovation; is it service improvement? Increased revenues? Product development? Risk reduction? Or good old-fashioned cost reduction?

What are some examples of real innovation your organisation has achieved, either alone or by partnering with a third-party organisation, like HP?


  • How is innovation being approached?
  • Which opportunities are being targeted?
  • How successful do you feel your organisation is in harnessing innovation?
  • How does your organisation invest in innovation?
  • What parts of your organisation drive, and are impacted by innovation?
  • What tools, techniques and technologies are important to achieving innovation?
  • What are the barriers that are confronted to make it a reality?

We look forward to hearing your views.

About the Author

Mike Donnellan picMichael Donnellan is EMEA BPO Sales Leader for HP Enterprise Services UK. He is responsible for BPO sales across the EMEA region covering Finance & Accounting, HR & Payroll, Business Analytics, Customer Engagement Management and Document Processing. For the past decade, Mike has been at the forefront of new management thinking related to disruptive business models. He has written three books on the topic of CFO-led business transformation: CFO Architect of the Corporation’s Future (1988), Transforming the Business Through Finance BPO (2004) and CFO Insights – High Performance Delivered (2006).

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