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Outsource magazine: thought-leadership and outsourcing strategy | September 23, 2017

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Alsbridge

Q&A: Ed Hansen, Morgan Lewis

October 28, 2016 |

Ed Hansen is a Partner at Morgan Lewis, and one of the best-known lawyers in the international sourcing and outsourcing space (as well as an occasional contributor to Outsource). We caught up with Ed earlier this month at the SIG … Read More

The joy of webinars

September 22, 2016 |

Earlier today, I had the great pleasure of hosting the seventh episode of Outsource Talks, our webinar series – for those of you not yet familiar with this especially marvellous project – that brings the time-honoured talkshow model to the … Read More

TOP TEN: Rock-Inspired Sourcing Insights

August 5, 2016 |

Vast forests of digital trees have been sacrificed to the topic of sourcing. While the incessant stream of white papers, articles, blogs, tweets and posts we’re bombarded with are certainly helpful, don’t they all start sounding the same after a … Read More

Sunshine, happiness and webinars

July 20, 2016 |

The summer sun blazed down upon London today, a raging nuclear inferno of staggering power – yet it was as a mere birthday-cake candle when set alongside the brilliance of the panellists on this afternoon’s Outsource Talks… Yes, today saw … Read More

Transforming Procurement for a Digital-First Economy

July 19, 2016 |

Business is going through a profoundly transformational period that has been called both “The Digital Era” and “The Age of the Customer”. Global innovation driven by the growth of affordable networked storage, sensory, and processing power has made possible … Read More

The RPA Opportunity in Mortgage Banking

July 6, 2016 |

Anyone who has ever purchased a home can testify to the amount of paperwork involved – credit checks, employment verifications, insurance statements, inspection reports and more. Even the slightest error such as a missing date on a form can … Read More

Embrace ambiguity: building a case for business value

June 28, 2016 |

Sourcing executives today are all about innovation and adding business value: buying smarter to drive business benefits such as increased customer satisfaction, reduced error rates and insights into product design. In other words, procurement operational strategy aspires to demonstrate alignment … Read More

Change Management on Steroids: Three Imperatives of RPA-Enabled Transformation

June 24, 2016 |

Enterprises have endeavoured for years to make quantum improvements in operational performance by re-engineering key business functions, ranging from processing loan applications to responding to customer inquiries to paying supplier invoices. These efforts have for the most part fallen … Read More

Avoiding the gotchas of outsourcing transition

June 17, 2016 |

The transition period of bringing a new provider into an environment is critical to the success of an outsourcing initiative. An effective transition sets the stage for a long-term partnership, while a poorly managed one can damage the relationship beyond … Read More

Run and Transform: Application Services and the New Sourcing Paradigm

June 16, 2016 |

 

Once a peripheral topic at board meetings, technology is increasingly becoming a core element of business strategy and corporate identity. “Google” as a verb, “digital” as a noun and the “uberification” of everything underscore the extent to which … Read More

Make webinars, not war

June 16, 2016 |

Those of you who were unable to attend yesterday’s Outsource Talks webinar – and, sadly, there are well over 7 billion of ye poor unfortunates – missed possibly the best installment yet, with four of outsourcing’s finest coming together to … Read More

Three reasons end-of-contract decisions are getting harder

June 3, 2016 |

At the end of a contract term, buyers of outsourced services have several options. They can renew the agreement and sign on for more of the same, renegotiate terms, seek a new partner through a re-bid or take services back … Read More

Talkin’ ’bout a (webinar) revolution…

May 20, 2016 |

The third Wednesday of every month – specifically, at 3pm UK time – is rapidly becoming a regular high point on my personal schedule – “Why?”, I hear you ask (the NSA have lent me some really cool eavesdropping kit…). Well, … Read More

Q&A: Bill Huber, Alsbridge

May 6, 2016 |

Bill Huber is Managing Director: Digital Platforms & Solutions at sourcing advisors Alsbridge – and one of the best-known figures in the global sourcing advisory space. We met up with Bill at last month’s SIG Summit in Orlando, Florida, to … Read More

Q&A: Eleanor Winn, SIG & Outsource

May 6, 2016 |

At the start of this month, renowned British sourcing advisor Eleanor Winn took a giant leap away from familiar territory and into the unknown – in the form of a new role as Co-Head of EMEA (in the process barging … Read More

Q&A: Chip Wagner, Alsbridge (Part 2)

April 18, 2016 | 1

To read the first part of this interview, click here.

O: That sounded a bit like “watch this space”, in terms of other acquisitions. Is that an implication that there’s going to be a quite exciting year coming up as … Read More