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Outsource magazine: thought-leadership and outsourcing strategy | August 19, 2017

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Authenticity

The ARC of successful outsourcing

August 14, 2015 |

I’ve argued in a recent book that leaders need to be Authentic, Responsible and Courageous (ARC) if they’re to turn the rising tide of mistrust within and between organisations. The same is true in outsourcing relationships, where trust is a … Read More

Dog food and steaks: how authenticity helps validate technology solutions

June 22, 2011 |

Recently I was heavily involved with organising an online event called IBF 24. This was all about intranets. Lots and lots of intranets – in fact 24 hours of continual programming. We featured an avalanche of live intranet and workplace … Read More