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Outsource magazine: thought-leadership and outsourcing strategy | September 22, 2017

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Here and elsewhere…

March 31, 2017 |

As well as having this column here, for the last couple of months I have also been writing a blog on the Sourcing Industry Group (SIG) website (www.sig.org) and I thought it was about time I introduced Outsource readers to … Read More

Adapting to rapid changes requires business agility

July 6, 2016 |

In a fast-changing environment, organizations need the agility to make changes quickly, while still efficiently automating their business rules and logic.

We all make mistakes – it’s one of the things that makes us human. It’s also one of … Read More

The RPA Opportunity in Mortgage Banking

July 6, 2016 |

Anyone who has ever purchased a home can testify to the amount of paperwork involved – credit checks, employment verifications, insurance statements, inspection reports and more. Even the slightest error such as a missing date on a form can … Read More