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Outsource magazine: thought-leadership and outsourcing strategy | May 29, 2017

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Sunshine, happiness and webinars

July 20, 2016 |

The summer sun blazed down upon London today, a raging nuclear inferno of staggering power – yet it was as a mere birthday-cake candle when set alongside the brilliance of the panellists on this afternoon’s Outsource Talks… Yes, today saw … Read More

Make webinars, not war

June 16, 2016 |

Those of you who were unable to attend yesterday’s Outsource Talks webinar – and, sadly, there are well over 7 billion of ye poor unfortunates – missed possibly the best installment yet, with four of outsourcing’s finest coming together to … Read More

Calling all Legal Service Providers – Book for LAW BizTech 2015

June 19, 2015 |

 

Information technology and business strategy in legal practice have never been as critical as they are today. That’s why the SOLICITORS group has launched LAW BizTech to take place in October 2015.

LAW BizTech is an educational event … Read More

The Legal View: Contracting for Innovation

July 14, 2014 |

There is an old joke that lawyers write at length because they still think they’re being paid by the length of the legal conveyance. Stitched on the back of junior barristers’ gowns worn in England there is a quaint little … Read More

Life after Snowden: what next?

April 24, 2014 |

Following on from my column – and call for input – last month regarding the ramifications of the Edward Snowden affair for the outsourcing space: this week we hosted our webinar ‘Life after Snowden – what are the implications on … Read More

Has Snowden hit you (yet)?

March 5, 2014 |

Data security is a big issue for any organisation – and a huge challenge for many looking to take the outsourcing route. Who looks after the data, where it’s held and how it’s moved, who can access it and how … Read More

Outsourcing in a Troubled Economic Environment

January 3, 2014 |

At the beginning of December, Outsource hosted a webinar featuring Mark Lewis – Partner and Head of Outsourcing Practice at Berwin Leighton Paisner – speaking on a number of possible challenges arising as a result of economic difficulties impacting upon … Read More

Go East: Interviews from European SSO Week 2013

October 14, 2013 | 1

In May, hundreds of sourcing’s finest gathered in Prague for SSON’s 13th Annual European Shared Services & Outsourcing Week, one of the most important events on the annual outsourcing and business transformation calendar. Outsource was once again privileged to partner … Read More

Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More