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Outsource magazine: thought-leadership and outsourcing strategy | May 27, 2017

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Visions of the Future: The Next Decade in BPO

July 5, 2013 | 2

This article originally appeared in Outsource magazine Issue #32 Summer 2013.

This is an extraordinary time for the BPO space, with huge leaps in business technology, process, and theory taking place against the backdrop of tumultuous economic conditions, the ongoing … Read More

SSON’s 12th Annual European Shared Services & Outsourcing Week: a review

May 22, 2012 |

Amsterdam was buzzing last week – and not just in the cafés! The Shared Services & Outsourcing Network ran its 12th annual European event, where hundreds of delegates and providers from as far afield as Qatar and as near as … Read More