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Outsource magazine: thought-leadership and outsourcing strategy | June 23, 2017

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Brexit

Of exit and Brexit

May 16, 2017 |

Outsourcing agreements come to an end, just as do some political treaties. What can those steering the perils of partition learn from each other?

There are few experiences as visceral as the turmoil of politics. As a British citizen, I … Read More

Will the UK save £1.6bn on procurement after Brexit?

May 5, 2017 |

In its campaign against the UK’s continued membership of the European Union, ‘Vote Leave’ claimed that EU procurement rules, which govern the purchase of goods and services by public sector bodies, cost UK taxpayers £1.6bn a year. It also claimed … Read More

Brexit splits UK businesses over data law

May 4, 2017 |

As Brexit slowly begins to become a reality, there are worrying signs that British businesses are cancelling vital data protection reforms – in the mistaken hope that rules will change once the UK has left Europe.

The UK vote to … Read More

EU GDPR: key actions you might still have time to take

April 7, 2017 |

In an effort to better protect its citizens’ data, the European Union will be implementing the General Data Protection Regulation – or GDPR – in May of 2018.

While we’re of the mindset that compliance isn’t always equal to security, … Read More

Brexit: more March Madness

March 30, 2017 |

There’s a new twist on March Madness, at least in the United Kingdom’s IT services world, as the UK has officially triggered Article 50 of the Lisbon Treaty advancing Britain’s separation from the European Union. This blows open the future … Read More

Forecast is cloudy for the 2017 Enterprise IT landscape

January 13, 2017 |

Cloud has been both an exciting and disruptive force in the technology market for the last decade. It has acted as a critical enabler for a host of other influential technologies and this will continue and accelerate in 2017.

Compliance … Read More

Regulating outsourcing creates surprising vendor opportunities

January 3, 2017 |

During the election, Donald Trump said that he would stop work from leaving America, and would tax offshored products at 35%. Weeks before Trump is sworn in as President of the United States, he is hard at work wheeling and … Read More

Sin to cross the oceans?

January 3, 2017 |

Our ancestors in India always told us that it was a sin to cross the oceans (and many in India do not cross oceans even today). There was something about globalisation that they just did not like and I have … Read More

Will 2017 bring a new era of partnership in outsourcing?

December 19, 2016 |

I was thinking of what I could say about the outsourcing market at the end of 2016. My initial thoughts were about how I feel that the term itself is dying out. Companies are much more likely to be exploring … Read More

Why South Africa can capitalise on Brexit

December 2, 2016 |

Recently I attended the Brexit & Global Expansion Summit in London, an event that brought together politicians, businesses and investors for discussions on the investment implications of Britain’s tectonic decision to leave the EU.

One of the sectors we discussed in … Read More

Reliance upon ERP systems alone could be damaging your growth ambitions

November 4, 2016 |

The world is growing increasingly complex. As such, agile capabilities and the ability to quickly adapt to changes in global environments are becoming more and more important. Events like the rise of extremist terror organisations and the dissemination of technology … Read More

Is the Philippines’ political unrest an opportunity for other BPO markets?

October 31, 2016 |

I visited Cape Town and Durban recently as a guest of BPESA (Business Process Enabling South Africa) and attended the South Africa BPM Summit 2016. The summit featured local business leaders, industry influencers, and politicians eager to create jobs in … Read More

EMEA sourcing market enjoys a strong third quarter in 2016

October 27, 2016 |

We’ve just published the latest ISG Index, which reveals that the Europe, Middle East & Africa (EMEA) market saw solid regional growth in 3Q 2016. Combined third-quarter ACV reached €3.1 billion, up 22% over the previous quarter, with traditional and … Read More

Surviving Brexit, the staff augmentation way

October 10, 2016 |

Experts agree it’s too soon to say what the mid-term effects of Brexit are going to be on the UK and European economy. Despite early signs of business and consumer confidence shrugging off doubts, we can surely all agree that … Read More

Brexit migration controls will lead to more offshoring

October 1, 2016 | 1

One of the key arguments that really defined the Brexit referendum in the UK was migration. British voters supported an exit from the European Union largely because they wanted more control over their borders. Those arguing for Brexit say that … Read More

The General Data Protection Regulation: key implications for UK outsourcing

September 12, 2016 |

From 25 May 2018, a new European General Data Protection Regulation (the “GDPR”) will apply and change the rules applicable to businesses that process “personal data” such as customer and employee data. Organisations will need to consider implementing new procedures … Read More